Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janiel Silva

West Babylon

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience

Work History

Server

Longhorn Steakhouse
02.2021 - 01.2025
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.

Server

Taco Mac Restaurant
03.2018 - 01.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

GED -

Creekview High School
Canton, GA
04-2016

Skills

  • Strong work ethic
  • Safe food handling
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Menu memorization
  • Customer service
  • Food running
  • High volume dining
  • Table bussing

Languages

Spanish
Native or Bilingual

Timeline

Server

Longhorn Steakhouse
02.2021 - 01.2025

Server

Taco Mac Restaurant
03.2018 - 01.2021

GED -

Creekview High School

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Janiel Silva