Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Childcare Director
God's Creation Learning Center
Cordova, Memphis, TN
04.2010 - 10.2021
Employ business management and strong leadership skills in oversight of a licensed daycare facility and staff.
Ensured records met quality and risk-management requirements by participating in chart review committee.
Coordinated collection activity for past due accounts.
Hired and mentored well-qualified job applicants for teaching and support staff roles.
Resolved conflicts and administered corrective action to foster positive experience for children and staff.
Monitored and observed child progress, interactions and behavior and reported findings to parents.
Attended approved training and continuing education courses to maintain certifications.
Managed program paperwork and child records to comply with state requirements.
Education
BBA - Business Administration/Health Services
Strayer University
Memphis, TN
03.2023
Diploma - Phlebotomy
Healthcare Institute
03.2020
Associates Degree - Health Information Management
National College
Memphis, TN
11.2017
Diploma - Medical Assistant
Concorde Career Institution
1998
Skills
Microsoft Word, PowerPoint, Excel, and Word Processor Office Skills: answering phones, filing, and 10 key calculators Knowledge of CPT and ICD-10 Coding
Coding and Medical Billing
Medicare and Medicaid
Clerical
Administrator
Medical Assisting
Email and Teams
Loan Processing
Scheduling
Data Entry experience
Consumer Banking
Cash Handling
Additional Information
Health Information Technican/Phlebotomists seeking an opportunity utilizing experience in health care and educational settings. Knowledge of HIPAA policies and procedures; expertise in ICD-10-CM and CPT coding; reimbursement and accreditation standards.
Timeline
Childcare Director
God's Creation Learning Center
04.2010 - 10.2021
BBA - Business Administration/Health Services
Strayer University
Diploma - Phlebotomy
Healthcare Institute
Associates Degree - Health Information Management
National College
Diploma - Medical Assistant
Concorde Career Institution
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