Receptionist
STEEP International
Kingston, Jamaica, 5
- Duties included answering telephone, filing, help with covid 19 protocols and collecting documents for processing.
JANIELLE LOTOYA LAMBERT
Vineyard Haven,MA
Summary
I am a 23-year-old, self-motivated professional and highly motivated accounting graduate, committed to driving continuous improvements in any business. I am a great listener, a very good public speaker, and I like to engage in meaningful conversations. I also motivate my peers and other people around me to become better versions of themselves. My career objective is to be productively engaged in an organization where I am willing to take on the necessary risks and challenges to improve productivity and development with the best of my knowledge, skills, and ability to accomplish present and future goals while evolving and expanding self-growth.
Work History
Front Desk Receptionist
Edgar Hotel (Meads Bay Hotel Group)
Edgartown, MA
- Greeting guests, checking them in and out, and assigning rooms. Key duties include managing reservations, processing payments, handling phone calls, and assisting guests with requests or complaints. Also, maintaining a clean and organized front desk area, and providing information about the hotel's services and amenities.
Housekeeper
Kelley House
Edgartown, MA
- Maintain healthy and safe environment in the guest rooms.
- Change bed linens and towels on daily basis.
- Respond to customer complaints in a positive way and keep the customers satisfied.
- Mop the floor regularly and make sure the bathrooms are clean.
- Follow the health and safety rules.
- Ensure the availability of sanitary items in bathroom.
- Dust the furniture daily.
- Clean the carpets and sofas.
- Ensure the room is properly set and clean before the guest arrives.
- Ensure that rooms are regularly cleaned according to the hotel procedures.
- Take care of personal hygiene and tidiness as well.
- Designate work to other room attendants in case of your unavailability.
Cashier
Great Harbor Market
Edgartown, MA
- Handle products and customer with care, answer customers questions, ensure the place is clean and stocked at all times.
Deli Clerk
Stop and Shop Supermarket
Edgartown, MA
- Sells products by providing customers with information needed to make product-related decisions.
- Fills, maintains, and rotates products and displays.
- Prepares special orders and party trays.
- Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.
Front Desk
MV Surfside Hotel
Oak Bluffs, MA
- Duties included providing assistant with guest and help to improve the hotel customer service.
Education
Bachelor of Science - Accounting And Finance
University of Technology, Jamaica
Jamaica11-2024
High School Diploma -
Clarendon College
Jamaica06-2019
Skills
- Reservation management
- Customer service
- Front desk operations
- Payment processing
- Health and safety compliance
- Effective communication
- Organizational skills
- Basic accounting
Accomplishments
3 Year Scholarship for Excelled Accounting Student from KPMG Accounting.
Affiliations
Volunteer, Tax Administrative Assistant, - Jamaica (2019-2020)
References
- Jill Jackson - Depot Corner (Accountant/Bookkeeper) Phone: (508) 560-4336
- Carlos Guzman - Edgar Hotel (Front Desk Manager) Phone:(774)563-9251
Timeline
Housekeeper
Kelley House
Cashier
Great Harbor Market
Deli Clerk
Stop and Shop Supermarket
Front Desk
MV Surfside Hotel
Receptionist
STEEP International
Front Desk Receptionist
Edgar Hotel (Meads Bay Hotel Group)
Bachelor of Science - Accounting And Finance
University of Technology, Jamaica
High School Diploma -
Clarendon College