To obtain a position in the Medical field using skills I have acquired in my training in Phlebotomy and being an MA. Consistent in dependability, punctuality, and i demonstrate a calm and confident demeanor. Organized at bringing strengths in handling work independently and solving problems. Ability to quickly learn new processes and I'm excited
Personable Medical Assistant bringing 3+ years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager of Operations
The conex rentals
Tooele, UT
10.2019 - Current
Overseeing all operations in the facility
Making sure all units are in clean working order
Interacting with customers, building relationships, and helping with needs pertaining to our storage units
Handling all calls, inventory, invoices, payments, and other admin tasks.
Lead Medical Assistant
Granger Medical
Tooele, UT
01.2023 - 02.2024
Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
Supervised, trained and coached team of medical assistants.
Adhered strictly to HIPAA regulations when handling confidential patient information.
Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
Responded quickly and efficiently to emergency situations within the healthcare facility.
Assisted physicians in performing minor surgeries or procedures when needed.
Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
Monitored inventory levels of medical supplies and equipment in order to maintain adequate stock at all times.
Assisted patients with registration, new patient paperwork and check-out process.
Communicated effectively with patients regarding their health concerns or questions about treatment options.
Evaluated lab specimens according to established protocols before sending them off for further testing.
Maintained accurate records of test results, diagnoses and treatments given to each patient.
Performed administrative duties such as filing, billing and coding of insurance claims.
Participated actively in continuing education programs relevant to my role as a Lead Medical Assistant.
Educated patients about medications, procedures and physician's instructions.
Documented notes during patient visits.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Prepared and packaged specimens for courier transport.
Maintained accurate records of collected specimens and test results.
Medical Assistant
Valley Family Medicine
Tooele, UT
08.2021 - 01.2023
Assisted clinicians with in-office procedures
Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork
Kept equipment ready for use through scheduled cleaning and sterilization
Compiled laboratory and x-ray reports, hospital notes, and other pertinent data
Completed intakes, measuring vital signs and documenting symptoms
Administered vaccines and documented charts through Athena.
Administered injections, medications and treatments as directed by the physician.
Pharmacy Technician
Birch Family Pharmacy
Tooele, UT
09.2020 - 07.2021
Helped with record-keeping by running reports, checking data, and resolving discrepancies
Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices
Avoided product waste with proper stock rotation procedures
Handled prescription orders at the counter, in the drive-thru line, and via delivery service
Supported pharmacists by measuring, counting, and labeling prescriptions.
VIP Services / VIP Cocktail Waitress
Wynn & Encore Hotel and Casino
Las Vegas, NV
11.2008 - 10.2013
Fulfilled customer requests with focus, accuracy, and efficiency
Entered orders, delivered food, beverages, and processed payments
Addressed customers and solved problems with resourceful critical thinking
Checked in guests with expertise and made all reservations
Helped team members regularly, jumping in to take on extra work and back up busy servers.
Education
Cetrtified Phlebotomy Technician -
Utah School of Phlebotomy
01.2021
3.4 GPA -
Dixie High School
01.2004
Skills
Proficient in Vacutainer, Butterfly and Capillary blood collection
Competent on HIPPA, OSHA and First Aid Standards
Excellent Communication Skills
Work well with other and in a team environment
Caring and gentle with patients
Hard working and time management
Patient Care Coordination
Medical Terminology Proficiency
Treatment Monitoring
Performance Improvement
Critical Thinking Abilities
Vital Signs Monitoring
Indirect Patient Care
Phlebotomy
Patient-Focused Care
Patient Scheduling
Stocking Supplies
Immunization Administration
Insurance Claims
Sterilization Techniques
Compassionate
Medical Equipment Operation
Languages
Hebrew
Professional
Spanish
Limited
Certification
Phlebotomy License
Timeline
Lead Medical Assistant
Granger Medical
01.2023 - 02.2024
Medical Assistant
Valley Family Medicine
08.2021 - 01.2023
Pharmacy Technician
Birch Family Pharmacy
09.2020 - 07.2021
Manager of Operations
The conex rentals
10.2019 - Current
VIP Services / VIP Cocktail Waitress
Wynn & Encore Hotel and Casino
11.2008 - 10.2013
Cetrtified Phlebotomy Technician -
Utah School of Phlebotomy
3.4 GPA -
Dixie High School
Phlebotomy License
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