Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Janielle Ziv

Janielle Ziv

Tooele,UT

Summary

  • To obtain a position in the Medical field using skills I have acquired in my training in Phlebotomy and being an MA. Consistent in dependability, punctuality, and i demonstrate a calm and confident demeanor. Organized at bringing strengths in handling work independently and solving problems. Ability to quickly learn new processes and I'm excited
  • Personable Medical Assistant bringing 3+ years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
  • Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager of Operations

The conex rentals
Tooele, UT
10.2019 - Current
  • Overseeing all operations in the facility
  • Making sure all units are in clean working order
  • Interacting with customers, building relationships, and helping with needs pertaining to our storage units
  • Handling all calls, inventory, invoices, payments, and other admin tasks.

Lead Medical Assistant

Granger Medical
Tooele, UT
01.2023 - 02.2024
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Supervised, trained and coached team of medical assistants.
  • Adhered strictly to HIPAA regulations when handling confidential patient information.
  • Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
  • Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
  • Responded quickly and efficiently to emergency situations within the healthcare facility.
  • Assisted physicians in performing minor surgeries or procedures when needed.
  • Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
  • Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
  • Monitored inventory levels of medical supplies and equipment in order to maintain adequate stock at all times.
  • Assisted patients with registration, new patient paperwork and check-out process.
  • Communicated effectively with patients regarding their health concerns or questions about treatment options.
  • Evaluated lab specimens according to established protocols before sending them off for further testing.
  • Maintained accurate records of test results, diagnoses and treatments given to each patient.
  • Performed administrative duties such as filing, billing and coding of insurance claims.
  • Participated actively in continuing education programs relevant to my role as a Lead Medical Assistant.
  • Educated patients about medications, procedures and physician's instructions.
  • Documented notes during patient visits.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Prepared and packaged specimens for courier transport.
  • Maintained accurate records of collected specimens and test results.

Medical Assistant

Valley Family Medicine
Tooele, UT
08.2021 - 01.2023
  • Assisted clinicians with in-office procedures
  • Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork
  • Kept equipment ready for use through scheduled cleaning and sterilization
  • Compiled laboratory and x-ray reports, hospital notes, and other pertinent data
  • Completed intakes, measuring vital signs and documenting symptoms
  • Administered vaccines and documented charts through Athena.
  • Administered injections, medications and treatments as directed by the physician.

Pharmacy Technician

Birch Family Pharmacy
Tooele, UT
09.2020 - 07.2021
  • Helped with record-keeping by running reports, checking data, and resolving discrepancies
  • Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices
  • Avoided product waste with proper stock rotation procedures
  • Handled prescription orders at the counter, in the drive-thru line, and via delivery service
  • Supported pharmacists by measuring, counting, and labeling prescriptions.

VIP Services / VIP Cocktail Waitress

Wynn & Encore Hotel and Casino
Las Vegas, NV
11.2008 - 10.2013
  • Fulfilled customer requests with focus, accuracy, and efficiency
  • Entered orders, delivered food, beverages, and processed payments
  • Addressed customers and solved problems with resourceful critical thinking
  • Checked in guests with expertise and made all reservations
  • Helped team members regularly, jumping in to take on extra work and back up busy servers.

Education

Cetrtified Phlebotomy Technician -

Utah School of Phlebotomy
01.2021

3.4 GPA -

Dixie High School
01.2004

Skills

  • Proficient in Vacutainer, Butterfly and Capillary blood collection
  • Competent on HIPPA, OSHA and First Aid Standards
  • Excellent Communication Skills
  • Work well with other and in a team environment
  • Caring and gentle with patients
  • Hard working and time management
  • Patient Care Coordination
  • Medical Terminology Proficiency
  • Treatment Monitoring
  • Performance Improvement
  • Critical Thinking Abilities
  • Vital Signs Monitoring
  • Indirect Patient Care
  • Phlebotomy
  • Patient-Focused Care
  • Patient Scheduling
  • Stocking Supplies
  • Immunization Administration
  • Insurance Claims
  • Sterilization Techniques
  • Compassionate
  • Medical Equipment Operation

Languages

Hebrew
Professional
Spanish
Limited

Certification

  • Phlebotomy License

Timeline

Lead Medical Assistant

Granger Medical
01.2023 - 02.2024

Medical Assistant

Valley Family Medicine
08.2021 - 01.2023

Pharmacy Technician

Birch Family Pharmacy
09.2020 - 07.2021

Manager of Operations

The conex rentals
10.2019 - Current

VIP Services / VIP Cocktail Waitress

Wynn & Encore Hotel and Casino
11.2008 - 10.2013

Cetrtified Phlebotomy Technician -

Utah School of Phlebotomy

3.4 GPA -

Dixie High School
  • Phlebotomy License
Janielle Ziv