Janili Blaylock
Eagle Mountain,UT
Summary
Resourceful professional with extensive experience in managing household operations and providing emotional support. Demonstrated ability to create structured routines, resolve conflicts, and promote positive interactions, ready to leverage these skills in a dynamic work environment.
Overview
25
25
years of professional experience
Work History
Stay at Home Parent
N/A
Eagle Mountain, Utah
05.2009 - Current
- Coordinate daily schedules and activities to promote structured routines for children.
- Manage household budgets and expenses effectively.
- Provide emotional support and guidance during challenging situations.
- Organize family events and celebrations to enhance familial bonds and create lasting memories.
- Negotiate conflicts between children to foster conflict resolution skills.
- Support children's emotional and social development, fostering understanding of others and cultivating positive self-concepts.
- Establish and maintain safe, supportive and welcoming environments for children of all backgrounds.
Office Manager
A-1 Appliance & Aire
Provo, Utah
05.2008 - 05.2009
- Managed daily office operations and workflow coordination.
- Scheduled appointments and managed executive calendars proficiently.
- Supported team to uphold customer service standards and enhance client satisfaction.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable.
- Monitored client payments and contacted clients promptly regarding past due accounts.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Worked the cash register when needed.
Courier
Heritage Residential Treatment Center
Provo, Utah
08.2006 - 05.2008
- Delivered essential supplies to departments within treatment center, ensuring timely availability for patient care.
- Communicated effectively with team members regarding delivery status and updates.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Responded quickly to emergency situations requiring immediate action.
- Transported clients to appointments, airport, and shopping, facilitating access to necessary services.
Front Desk Receptionist
Heritage Residential Treatment Center
Provo, Utah
07.2001 - 08.2006
- Greeted and assisted clients upon arrival at the treatment center.
- Answered incoming calls and redirected callers to appropriate personnel or departments.
- Managed phone calls and directed inquiries to appropriate staff members.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled confidential patient information with discretion and care.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Ensured a welcoming environment by maintaining cleanliness and organization at the front desk.
Education
High School Diploma -
Alpine Life And Learning Center
Provo, UT06-2003
Skills
- Understanding of Autism
- Understanding of ADHD
- Schedule coordination
- Cash register experience
- Computer Skills in Word, Excel, and IXL
- Event organization
- Household budgeting
- Customer service
- Administrative support
- Problem solving
- Time management
- Multitasking
- Adaptability
- Conflict resolution
- Emotional support
Special Skills
- Military Spouse from Sep, 2010 - Sep, 2016.
- Coordinated five PCS moves across the country during this time.
Timeline
Stay at Home Parent
N/A
05.2009 - Current
Office Manager
A-1 Appliance & Aire
05.2008 - 05.2009
Courier
Heritage Residential Treatment Center
08.2006 - 05.2008
Front Desk Receptionist
Heritage Residential Treatment Center
07.2001 - 08.2006
High School Diploma -
Alpine Life And Learning Center