Janille Dekyi
Dallas,TX
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
U.S. Army Reservist
01.2017 - Current
- Supervises or receives, stores, accounts for and cares for
- Dispenses, issues, and ships bulk or packaged petroleum, oils, and lubricants (POL) products.
Claims Specialist
American Traditions Insurance Co
05.2022 - 10.2022
- Processing claims, negotiating settlements, verifying insurance coverage, and reviewing insurance cases.
Leasing Consultant
Lakewood On Henderson
03.2021 - 04.2022
- Drive sales and generate interest in the community by providing professional tours of luxury apartment homes, amenities, and the surrounding area
- Matched potential residents with available properties based on wants/needs and budget
- Conducted new post-leasing and post-move-in surveys to measure customer satisfaction and source areas for improvement.
IT Clerk
AT&T
09.2020 - 12.2020
- Tv device boxes, troubleshooting and fault corrections.
Store Clerk
Quiktrip
03.2019 - 12.2020
- Provide quality customer service
- Complete assigned UpKeep/DAW tasks
- Meet operating standards by complying with and supporting QT Policies & Procedures, QT Purpose and Core Values, Standards of Store Operations, and all QT programs.
Cashier/Customer Service
Kroger
07.2015 - 05.2018
- Meets and greets customers, rings up purchases, handles returns, and answers questions about products, policies, and services
- Listen to customers' concerns, issues and questions
- Resolve customers' concerns and answer customers' questions to your best ability
- Maintain a positive attitude and calmly respond to customers' complaints
- Open new customer accounts
Education
Diploma -
Mansfield High School
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Tarrant County College
Advanced Individual Training -
Army Quartermaster Center And School
Fort Lee, VA06.2017
Skills
- Active listening/ Data Entry-5 years
- Customer service-6 years
- Sales -5 years
- Microsoft Word, Excel, Powerpoint -8yrs
- Keynote, MS Office-4 years
- Inbound & Outbound Sales-4 years
- Administration assistant/receptionist-3 years
- Certified in Excel Dashboard
Timeline
Claims Specialist
American Traditions Insurance Co
05.2022 - 10.2022
Leasing Consultant
Lakewood On Henderson
03.2021 - 04.2022
IT Clerk
AT&T
09.2020 - 12.2020
Store Clerk
Quiktrip
03.2019 - 12.2020
U.S. Army Reservist
01.2017 - Current
Cashier/Customer Service
Kroger
07.2015 - 05.2018
Diploma -
Mansfield High School
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Tarrant County College
Advanced Individual Training -
Army Quartermaster Center And School
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