Summary
Overview
Work History
Education
Skills
Timeline

Janilyn Bankester

Killeen,TX

Summary

Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. Committed and hardworking Manger with 9 years of experience directing food service. Well-rounded leader with talent for supervising employees and . Swift problem solver with quick and effective solutions to wide array of issues. Focused on optimizing procedures and service quality food service crews. Skilled in organizing, delegating and overseeing tasks with a hands-on management style. Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

General Manager of Food Service

Popeyes Chicken And Biscuit
06.2009 - 12.2018
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Helped general management develop prices based on inventory costs and portion sizes.

Education

High School Diploma -

Lagro High School , Manila Philippines
04.1998

Business Teacher Education

Polytechnic University Of The Philippines, Manila Philippines

Skills

  • Disciplinary Action
  • Portion Control
  • Performance Improvement
  • Monitoring Food Preparation
  • Hiring Standards
  • Staff Scheduling
  • Equipment Maintenance
  • Delegating Assignments and Tasks
  • Safety and Sanitation Standards
  • Managing Deliveries
  • Employee Performance Evaluations
  • Production Records
  • Staffing and Sales Reporting
  • Investigating Complaints
  • Supply Ordering and Management
  • Hiring Procedures
  • Money Handling
  • Labor and Food Cost Control
  • Standard Operating Procedures Maintenance
  • Station Preparation
  • POS Terminal Operations

Timeline

General Manager of Food Service - Popeyes Chicken And Biscuit
06.2009 - 12.2018
Lagro High School - High School Diploma,
Polytechnic University Of The Philippines - , Business Teacher Education

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Janilyn Bankester