Janina Bojdys
Delray Beach,FL
Summary
Reliable and detail-oriented customer service expert with a strong work ethic, demonstrated through significant contributions to team success and customer satisfaction. Proficient in organization skills, handling inquiries, and enhancing guest experiences fostering repeated business. Skilled in time management and verbal communication maintaining a productive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Twin Peaks
08.2023 - 02.2024
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Sales Associate
Levis Strauss & Co
01.2023 - 05.2023
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Engaged in friendly conversation with customer to better uncover individual needs.
Host
Outback Steakhouse
08.2019 - 03.2020
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Streamlined check-in processes, reducing wait times for guests.
Education
High School Diploma -
Seabreeze High School
Daytona Beach, FL07-2020
Skills
- Strong Work Ethic
- Adaptability
- Customer Service Expertise
- Teamwork and Collaboration
- Critical Thinking
- Time Management
- Attention to detail
- Problem-solving skills
- Verbal and written communication
- Appointment scheduling
Certification
BLS & CPR Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Twin Peaks
08.2023 - 02.2024
Sales Associate
Levis Strauss & Co
01.2023 - 05.2023
Host
Outback Steakhouse
08.2019 - 03.2020
High School Diploma -
Seabreeze High School