Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Janina Sedziak

Vienna

Summary

Dynamic and adaptable professional with a proven track record in customer service and problem-solving, honed across roles from Babysitter at Au Pair in America to Tutoring. Demonstrates exceptional patience, empathy, and a strong work ethic. Achieved significant improvements in student performance and customer satisfaction, showcasing critical thinking and collaboration skills.

Developed strong interpersonal and multitasking skills in childcare-focused environment, ensuring nurturing and organized setting. Expertise in managing daily routines, conflict resolution, and creative engagement with children. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively in diverse settings.

Overview

6
6
years of professional experience

Work History

Babysitter

Au Pair in America
07.2021 - 12.2023
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Provided first aid and care during emergencies, ensuring child safety at all times.
  • Coordinated outdoor activities to promote physical health and exploration.
  • Tailored educational games and activities to individual learning styles, enhancing cognitive development.
  • Encouraged children to be understanding and patient with others.
  • Transported children to and from activities using personal or family vehicle.

Restaurant Waiter

Restaurant Rukola
06.2020 - 09.2020
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.

Restaurant Waiter

Pizza Hut
05.2019 - 08.2019
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests needs.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.

Tutor

Private
09.2017 - 05.2019
  • Provided homework assistance using specific curriculum and materials.
  • Adapted teaching style according on individual learning preferences, ensuring every student received personalized instruction tailored to their needs.
  • Boosted student performance by identifying knowledge gaps and creating targeted learning strategies.
  • Implemented effective time management strategies during lessons, enabling thorough coverage of all required material within set timeframes.
  • Provided additional resources and supplementary materials to help students gain a deeper understanding of chemistry topics beyond the classroom.
  • Conducted regular evaluations to assess student progress, adjusting tutoring techniques as needed to maximize results.
  • Designed homework assignments that reinforced key concepts and encouraged independent practice.
  • Increased students'' confidence and problem-solving skills by providing personalized feedback on assignments and assessments.
  • Established trust with clients through consistent progress updates, fostering long-term relationships and repeat business.
  • Simplified abstract chemistry concepts using analogies relevant to everyday life experiences for better understanding.
  • Assisted students in preparing for standardized tests, leading to improved scores and successful college admissions.
  • Motivated students with accurate feedback and positive reinforcement.

Volunteer

Project Abroad (hospitals)
06.2018 - 07.2018

As a volunteer I worked in multiple different hospitals around Cordoba in Argentina. Every day Volunteers were assigned to different department, doing different tasks.

  • Used strong interpersonal communication skills to convey information to others.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Facilitated better healthcare access by volunteering at free clinics.
  • Kept case files updated, accurate and aligned with requirements.

Education

Associate of Science - Engineering

Northern Virginia Community College
Annandale, VA
12-2026

Skills

  • Patience and empathy
  • Customer service
  • Problem-solving skills
  • Positive attitude
  • Collaboration and teamwork
  • Organized and efficient
  • Time management
  • Strong work ethic
  • Adaptability and dependability
  • Critical thinking

Languages

English
Full Professional
Polish
Native or Bilingual

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Rock Climbing
  • Team Sports (Volleyball and soccer)

Timeline

Babysitter

Au Pair in America
07.2021 - 12.2023

Restaurant Waiter

Restaurant Rukola
06.2020 - 09.2020

Restaurant Waiter

Pizza Hut
05.2019 - 08.2019

Volunteer

Project Abroad (hospitals)
06.2018 - 07.2018

Tutor

Private
09.2017 - 05.2019

Associate of Science - Engineering

Northern Virginia Community College
Janina Sedziak