Janina Washington
Houston,'TX'
Summary
Reliable employee seeking Assistant Business Office or receptionist position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Business Office Assistant
Braeswod Estate Senior Living
Houston, TX
10.2021 - 07.2022
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Developed correspondence letters, memos and emails.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
Receptionist
Braeswood Estates Senior Living
Houston, TX
09.2021 - 07.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Bookkeeping Assistant/Receptionist
Joes Body Shop
Houston, TX
03.2018 - 11.2020
- Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
- Validated and recorded invoices and resolved discrepancies with vendors.
- Reviewed general ledger for accuracy and specific coding issues.
- Maintained inventory of office supplies and placed orders.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Handled employee payroll and other day-to-day financial transactions while maintaining long-term goals.
Cashier
Lowes Home Improvment
Houston, TX
08.2016 - 04.2019
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Processed customer refunds and exchanges according to established guidelines.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Marque High School
Houston, TX03.2013
Skills
- Office Supplies and Inventory
- Administrative Procedures
- Phone Call Direction
- Special Requests
Timeline
Business Office Assistant
Braeswod Estate Senior Living
10.2021 - 07.2022
Receptionist
Braeswood Estates Senior Living
09.2021 - 07.2022
Bookkeeping Assistant/Receptionist
Joes Body Shop
03.2018 - 11.2020
Cashier
Lowes Home Improvment
08.2016 - 04.2019
High School Diploma -
Marque High School
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