Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Janine Anderson

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong believer that the best way to grow a business is to ensure every client has been well served.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director

G3 Global Services
05.2021 - Current
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Established departmental performance goals and provided feedback for underperforming areas.

Licensed Insurance Agent

Self-employed
02.2013 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Educate people on Medicare, CoveredCA and Medi-Cal

Concierge Passport and Visa specialist

CIBTvisas
05.2016 - 05.2021
  • Provided high touch client experience while navigating the hurdles of international visas
  • Prepared and reviewed documents necessary for submission to consulates and embassies and ensured their compliance
  • Communicated frequently to ensure any change in requirements were met in a timely manner
  • Go to person for training and updating co-workers on current consulate/embassy requirements
  • Proven track record of retaining and expanding company business based on ongoing relationships developed with clients
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Chiropractic Office Manager

Robert Ammarati
12.2010 - 06.2013
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Liaised with patients and addressed inquiries, appointment requests and billing questions
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Handled all incoming business and client requests for information
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
  • Improved office operations by automating client correspondence, record tracking and data communications
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.

Education

Bachelor of Arts - International Relations

San Francisco State University
San Francisco, CA

MBA - Leadership Development

JFKU
Pleasanton, CA
05.2008

Skills

  • Relationship development
  • Process improvement
  • Efficient researcher
  • Problem-Solving
  • Critical Thinking
  • Flexibility
  • Communication
  • Teamwork
  • Staff Management

Certification

  • Notary License
  • Insurance License

Timeline

Director

G3 Global Services
05.2021 - Current

Concierge Passport and Visa specialist

CIBTvisas
05.2016 - 05.2021

Licensed Insurance Agent

Self-employed
02.2013 - Current

Chiropractic Office Manager

Robert Ammarati
12.2010 - 06.2013

Bachelor of Arts - International Relations

San Francisco State University

MBA - Leadership Development

JFKU

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Janine Anderson