Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janine Fattori

Lanham,MD

Summary

Committed and reliable career seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent communication skills to prioritize multiple tasks simultaneously.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Supply Chain Logistics Planner

Dreyer's Grand Ice Cream
Laurel, MD
07.2020 - Current
  • Manages large-scale transportation planning across multiple locations.
  • Responsible for planning and oversight of manufacturing materials to to ensure no disruption to production.
  • Dispatched information to service providers to schedule freight movement.
  • Redesigned movement of goods to minimize costs and maximize value.
  • Prioritized work based on business demands and freight delivery times.
  • Analyzed client orders and available personnel to plan and execute within client needs and expectations.
  • Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Managed movement, sorting and loading of supplies to keep deliveries on schedule.
  • Develops strategies to improve metrics and KPIs as appropriate. Provides regular reports on KPIs to management.
  • Work closely with Manufacturing, Facility and Quality Assurance in order to ensure appropriate inventory control as well establish best practices for distribution, receiving and storage, material processing, and product returns.

Retail Customer Service Associate

FedEx Office
Bethesda, MD
12.2017 - 07.2020
  • Knowledgeable in all areas of the Store's business, including printing, signs & graphics, and shipping.
  • Perform multiple tasks at the same time.
  • Utilized consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
  • Responsible for taking orders, coordinating activities and production in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
  • Take complex customer orders using order systems and provide accurate pricing information.
  • Assemble packages and prepare goods for shipping.
  • Process financial transactions using a Point of Sale terminal.
  • Completes required financial paperwork and assist with financial reporting including daily sales, close-outs and bank deposits.

Delivery Truck Driver

FedEx Ground
Upper Marlboro, MD
06.2015 - 12.2017
  • Handled and delivered 95+ packages daily across multiple areas and locations.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Lifting packages up to 150 pounds without assistance.
  • Perform daily Pre & Post inspection on vehicle.
  • Work independently and as part of a team.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Trained new team members on various routes.
  • Operate vehicles and equipment safely and maintained a clean driving record.

Warehouse Receiving Manager

Bed Bath & Beyond
Hanover, MD
05.2012 - 06.2015
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Monitored, arranged and filled warehouse shelves when needed.
  • Completed receiving documents for incoming shipments.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.

Front End Manager

Bed Bath & Beyond
Hanover, MD
05.2011 - 05.2012
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Reviewed employee performance and determined areas in need of improvement.
  • Responsible for opening and closing store as well as end of day deposits and making sure all revenue is accounted for.
  • Verified level of supplies and requested new inventory to meet service levels.
  • Responsible for all new hire training on front end duties such as cashier functions and merchandising.

Education

High School Diploma -

Parkdale High School
Riverdale, MD
05.2011

Skills

  • Efficient in SAP & JDE Software
  • Data Management
  • Supply Chain
  • Inventory Control
  • Efficient in Microsoft - Word/Excel
  • Detail Oriented
  • Time Management
  • Excellent Multi-tasker

Certification

  • Certified Forklift Operator, DGIC - 2020
  • Certified Scissor Lift Operator, DGIC - 2020

Timeline

Supply Chain Logistics Planner

Dreyer's Grand Ice Cream
07.2020 - Current

Retail Customer Service Associate

FedEx Office
12.2017 - 07.2020

Delivery Truck Driver

FedEx Ground
06.2015 - 12.2017

Warehouse Receiving Manager

Bed Bath & Beyond
05.2012 - 06.2015

Front End Manager

Bed Bath & Beyond
05.2011 - 05.2012

High School Diploma -

Parkdale High School

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Janine Fattori