Janine Green
Customer Service Officer
Chicago,IL
Summary
Motivated customer service specialist with over 10 years of experience in differing work environments, both independent and team-based. Customer service professional seeking expanded role. Adept at working in diverse retail and customer service environments. Focused, detail oriented security professional with more than 10 years protecting corporate assets and maintaining safety.
Overview
22
22
years of professional experience
Work History
Customer Service Specialist
Allied Universal Security Services, Systems and Solutions
Bolingbrook, IL
07.2009 - Current
- Provided attentive, efficient service by answering inquiries in a timely, thoughtful manner.
- Prepared daily reports to document activities and occurrences throughout the day.
- Monitored CCTV cameras to monitor building activity throughout the day.
- Checked all doors in the building to secure people and property after hours.
- Trained new employees in varying aspects of specific posts.
Security Officer
Diamond Detective
Chicago Heights, IL
05.2006 - 04.2009
- Drove company vehicle to fill in at various accounts throughout the state.
- Represented the company at new accounts until site officers could be positioned.
- Trained new hires to take over at select accounts.
- Monitored cameras, conducted vehicle and foot patrols, and completed client paperwork as requested.
- Secured client property at shift end.
Processing Clerk / Processing Associate
Volt Staffing Services
Naperville, IL
05.2004 - 06.2006
- Ensured that all health and safety guidelines were followed.
- Trained new hires.
- Made sure products were produced on time and were of good quality.
Education
MBA - undefined
Keller Graduate School
01.2013
Skills
- Problem-solving
- Flexibility
- Law Enforcement
- Telecommunication
- Loss Prevention
- Writing Skills
- Customer Service
- Customer Care
- Customer Support
- CCTV
- Surveillance
- Security
- Reliability
- Driving
- Computer literacy
- Cash handling
- Team Work
- Excellent listener
- Attention to detail
- Calm demeanor
- Quick learner
- Superior customer service
- Self-motivated
About Me
Motivated customer service specialist with over 10 years of experience in differing work environments, both independent and team-based. Customer service professional seeking expanded role. Adept at working in diverse retail and customer service environments. Focused, detail oriented security professional with more than 10 years protecting corporate assets and maintaining safety., Authorized to work in the US for any employer, Vermont
Personal Information
- Title: Customer Service Specialist
- Work Permit: Authorized to work in the US for any employer
- Availability: Willing to relocate to Vermont
- Visa Status: Authorized to work in the US for any employer
Timeline
Customer Service Specialist
Allied Universal Security Services, Systems and Solutions
07.2009 - Current
Security Officer
Diamond Detective
05.2006 - 04.2009
Processing Clerk / Processing Associate
Volt Staffing Services
05.2004 - 06.2006
MBA - undefined
Keller Graduate School