Experienced sales and customer services professional that left corporate America to pursue my passion in the beauty and wellness industry.
Overview
14
14
years of professional experience
Work History
Manicuring Student
Rizzieri Aveda School
11.2024 - 05.2025
.Performed high-quality manicures, pedicures, nail enhancements and waxing services for a diverse clientele.
Used acrylics, GelX, polygel, gel polishes and glitters to create tailored nail enhancements and nail art designs for clients.
Collaborated with salon staff and teachers to create a positive salon environment and seamless customer experiences.
Expanded client awareness by promoting the salon''s services via social media platforms and word-of-mouth referrals.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Offered advice and recommended products to improve and maintain nails.
Maintained a 92% GPA
Account Manager
Fluke Corporation
01.2020 - 01.2024
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Developed customized account plans for clients to help them achieve their business goals.
Achieved Presidents Club award 2021
Strategic Account Executive
Fluke Corporation
01.2018 - 01.2020
Established strong relationships with key clients by providing personalized solutions and exceptional service.
Developed strategic plans that aligned with corporate objectives, driving sustained growth across the organization''s portfolio of accounts.
Coordinated with marketing teams to create customized campaigns that resonated with target audiences.
Sales Account Executive
Fluke Corporation
01.2016 - 01.2018
Negotiated pricing, contracts, and terms with key clients to secure new business deals.
Expanded company presence within the market by attending trade shows, conferences, and networking events.
Conducted regular sales presentations to showcase company offerings and demonstrate product value.
Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Sales Development Manager
eMaint Enterprises
01.2014 - 01.2016
Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
Trained and mentored sales personnel to apply best practices and techniques.
Qualified leads by scheduling introductory discovery meetings and calls.
Sales Development Representative
eMaint Enterprises
01.2014 - 01.2015
Inside Sales Specialist with a primary focus on fielding inbound inquiries and converting them to sales opportunities
Hosted the weekly product demonstrations for potential clients
Network to build client base ( ie
LinkedIn, Tradeshows)
Trained new Sales Development Representatives
Complete on average 100 calls/6 appointments per day
Multi-location Store Manager
Destination Maternity Corporation
01.2011 - 01.2014
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Education
Rizzieri Aveda School
Voorhees, NJ
05-2025
Certificate of Technical Studies - Interior Design
Temple University
Philadelphia, PA
05-2023
High School Diploma -
Gloucester City Jr. Sr. High School
Gloucester City
01-2005
Skills
Fast learner
Positive attitude
Customer service
Attention to detail
Timeline
Manicuring Student
Rizzieri Aveda School
11.2024 - 05.2025
Account Manager
Fluke Corporation
01.2020 - 01.2024
Strategic Account Executive
Fluke Corporation
01.2018 - 01.2020
Sales Account Executive
Fluke Corporation
01.2016 - 01.2018
Sales Development Manager
eMaint Enterprises
01.2014 - 01.2016
Sales Development Representative
eMaint Enterprises
01.2014 - 01.2015
Multi-location Store Manager
Destination Maternity Corporation
01.2011 - 01.2014
Rizzieri Aveda School
Certificate of Technical Studies - Interior Design