Summary
Overview
Work History
Education
Skills
References
Family, gardening and meditation
Timeline
Generic

Janine Kurosawa

Charlotte,NC

Summary

Professional Project Management Specialist with experience working with C-Suite teams to accomplish short- and long-term project goals. Managed budgets and monitored project goals and value propositions.

Overview

37
37
years of professional experience

Work History

PMO Manager

Jet Health Inc.
09.2023 - Current
  • Streamlined project management processes by implementing standardized templates and documentation, leading to increased efficiency and reduced errors.
  • Enhanced team collaboration by establishing clear communication channels and fostering a culture of transparency and accountability.
  • Developed comprehensive project plans for successful execution of multiple concurrent projects, resulting in timely completion within budget constraints.
  • Optimized resource allocation by accurately forecasting project staffing needs and adjusting priorities as needed to meet organizational goals.
  • Ensured quality deliverables by diligently monitoring project progress against established milestones, taking corrective action when necessary.
  • Managed diverse cross-functional teams with effective leadership skills, fostering positive working relationships among team members for optimal performance.
  • Mentored junior project managers through ongoing coaching and support, contributing to their professional growth and development.
  • Collaborated with executive leadership to define strategic objectives aligned with organizational goals, ensuring successful implementation at the PMO level.
  • Built strong partnerships with external stakeholders through timely communication, setting realistic expectations, and delivering on commitments consistently.
  • Played an instrumental role in business development efforts by supporting proposal writing, presentations, and bid evaluations for new client engagements.

Director of Business Strategy and Program Management

Providence Care LLC
07.2022 - 07.2023
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Monitored and coordinated workflows to optimize resources.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.

Program Manager

Palolo Chinese Home
05.2022 - 07.2022
  • Evaluated and assessed all functions and positions within the Human Resources department to develop their standing office policies and procedures, workflow, and payroll processing guidelines.
  • Effectively executed and delivered comprehensive documents under strict timelines, following the exit of their Human Resources staff.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Championed best practices in project management, fostering a culture of continuous improvement.
  • Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
  • Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
  • Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Developed and maintained logistics workflows, procedures and reports.

Community Engagement Specialist

Chaminade University of Honolulu
10.2018 - 03.2022
  • Elevated level of discretion and confidentiality
  • Enhanced community relations by organizing and executing outreach programs and events.
  • Established partnerships with local businesses and organizations for increased community engagement opportunities.
  • Developed strategic plans to improve overall community involvement, resulting in stronger relationships between stakeholders.
  • Managed department communications, driving higher levels of engagement among community members.
  • Event/Project management for stakeholders and community partners
  • Collaborated with cross-functional teams for the development and implementation of targeted marketing campaigns.
  • Conducted presentations at local events, promoting awareness of organizational goals and objectives within the community.
  • Maintained open lines of communication with key stakeholders, fostering trust and transparency in organizational operations.
  • Evaluated program effectiveness through surveys and feedback sessions with participants, adapting strategies as necessary for improved results.
  • Implemented creative solutions for engaging diverse populations within the community, breaking down barriers to participation.
  • Facilitated workshops aimed at building capacity among participants, empowering them to become leaders within their own communities.
  • Served as a liaison between the organization and government officials, promoting collaboration towards shared goals.
  • Developed and implemented community engagement requirements and programs.
  • Reviewed and monitored programs regularly and coordinated resources and materials.
  • Coordinated and implemented various community engagement activities.
  • Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
  • Coordinated the campus visit of the Assistant Secretary General of the United Nations to launch Chaminade University’s CIFAL Center
  • Travel coordination, expense reports, calendaring, preparation of partnering documents and contracts

Business Manager

Lotus Method, LLC
09.2018 - 12.2020
  • Streamlined business processes by implementing new project management tools and techniques.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Led company-wide digital transformation efforts, resulting in increased efficiency across all departments.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Personal Assistant

Private Individual
06.2014 - 10.2018
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Increased efficiency in administrative processes by implementing new organizational systems and tools.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Facilitated transportation to and from appointments.
  • Coordinated appointments with medical professionals.

Executive Assistant to the CEO

Hawaii Medical Services Association
11.2015 - 08.2018
  • Streamlined executive communication by managing the email correspondence, scheduling meetings, and maintaining an organized filing system for important documents.
  • Enhanced office efficiency by developing and implementing new administrative processes, leading to a more effective workflow.
  • Coordinated travel arrangements and accommodations for both domestic and international trips, ensuring a smooth and seamless experience for the CFO.
  • Assisted with budget preparation and monitoring, contributing to cost-saving initiatives within the company.
  • Maintained confidentiality by handling sensitive information with discretion and professionalism at all times.
  • Collaborated closely with other executive assistants to ensure smooth coordination of tasks across departments.
  • Managed complex calendar schedules for the CFO, ensuring timely attendance at meetings and events.
  • Assisted in the preparation of board meeting materials, securing accurate documentation for key stakeholders.
  • Contributed to a positive work environment by maintaining strong working relationships with colleagues across all levels of the organization.
  • Supported decision-making processes with thorough research on industry trends and best practices related to finance management.
  • Served as liaison between the CEO's office and other internal departments, facilitating clear communication channels throughout the organization.
  • Organized high-profile events involving top executives from various industries, showcasing our company''s financial expertise.
  • Generated reports on business performance metrics using advanced software tools like Microsoft Excel or PowerPoint presentations tailored for executive audiences'' preferences.
  • Prepared agendas and minutes for senior-level meetings that prioritized discussion topics effectively addressing critical business issues.
  • Anticipated needs proactively by providing extensive logistical support such as catering arrangements or coordinating audiovisual equipment setup during crucial meetings.
  • Tracked project deadlines and milestones, assisting the CEO in meeting critical objectives on time.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Transcribed meeting minutes to support sales, business development and senior management teams.

Executive Assistant to the President

Healthways Hawaii
04.2012 - 11.2015
  • Enhanced executive efficiency by managing and prioritizing the President's daily schedule, appointments, and travel arrangements.
  • Streamlined office operations for increased productivity, implementing new procedures and organizational systems.
  • Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
  • Prepared comprehensive briefing materials for meetings, enabling informed decision-making by the President.
  • Coordinated high-level events with meticulous attention to detail, fostering strong relationships with clients and partners.
  • Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
  • Assisted in the development of strategic initiatives, contributing to improved company performance and growth.
  • Served as a trusted liaison between the President's office and internal departments, facilitating efficient collaboration on projects and initiatives.
  • Proactively identified potential issues or obstacles before they escalated, allowing for timely resolution or mitigation strategies implementation.
  • Actively participated in organization-wide committees to improve processes while representing the President's interests effectively.
  • Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
  • Contributed valuable input during senior leadership meetings resulting in better alignment across functions towards shared goals.
  • Organized and coordinated conferences and monthly meetings.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Used advanced software to prepare documents, reports, and presentations.
  • Screened calls and emails and responded accordingly to support executive correspondence.

Executive Secretary to the President

Chaminade University of Honolulu
08.2009 - 03.2012
  • Enhanced executive productivity by efficiently managing schedules and appointments.
  • Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
  • Supported timely decision-making with thorough research and accurate data analysis.
  • Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
  • Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
  • Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Managed expense reporting to ensure accuracy and adherence to budgetary guidelines.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
  • Optimized time management for executives through skilled coordination of tasks and priorities.
  • Contributed to company growth by actively participating in the development of strategic plans and initiatives.
  • Boosted morale within teams by fostering a positive work environment with open lines of communication.
  • Strengthened relationships with clients through attentive service and prompt issue resolution.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
  • Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
  • Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
  • Managed vendor relations ensuring the best quality services at competitive prices while maintaining strong partnerships.
  • Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Developed and implemented office policies and procedures to facilitate smooth workflow.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Collated and distributed agendas and minutes for all executive meetings.

Executive Secretary

Office of the Executive Vice President & Provost
04.2002 - 08.2008
  • Enhanced executive productivity by efficiently managing schedules and appointments.
  • Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
  • Supported timely decision-making with thorough research and accurate data analysis.
  • Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
  • Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
  • Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Managed expense reporting to ensure accuracy and adherence to budgetary guidelines.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
  • Optimized time management for executives through skilled coordination of tasks and priorities.
  • Strengthened relationships with clients through attentive service and prompt issue resolution.
  • Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
  • Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
  • Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Chief Journal Clerk - Intake Clerk Supervisor

Hawaii State House of Representatives
01.1996 - 06.2000
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
  • Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
  • Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Processed documents and materials to disseminate information to appropriate parties.

Secretary

Hawaii State House of Representatives
01.1992 - 01.1996
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
  • Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.

Secretary

Hawaii State House of Representatives
12.1986 - 01.1992
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
  • Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.

Education

GED -

Waipahu High School
Waipahu, Hawaii
06.1983

Skills

  • Scenario Planning
  • Program Management
  • Project Status Reports
  • Key Performance Indicators
  • Project Timeline Generation
  • Business Partner Relationship Management
  • MS Excel
  • Team Collaboration
  • Stakeholder Relations
  • Detail Oriented
  • Team Leadership
  • Organizational Skills
  • Goal Setting
  • Excellent Communication
  • Problem-solving abilities
  • Microsoft Visio
  • Time Management
  • Self Motivation
  • Phone and Email Etiquette
  • Reliability
  • Creative Thinking

References

Available upon request

Family, gardening and meditation

I love my work, but understand the importance of balance.  My family grounds me and is a constant reminder of why I do what I do.  Gardening and meditation allows me the time to be with myself - to reflect on what is positive in my life and to always be grateful for each breathe I take and care I give to each plant I touch.

Timeline

PMO Manager

Jet Health Inc.
09.2023 - Current

Director of Business Strategy and Program Management

Providence Care LLC
07.2022 - 07.2023

Program Manager

Palolo Chinese Home
05.2022 - 07.2022

Community Engagement Specialist

Chaminade University of Honolulu
10.2018 - 03.2022

Business Manager

Lotus Method, LLC
09.2018 - 12.2020

Executive Assistant to the CEO

Hawaii Medical Services Association
11.2015 - 08.2018

Personal Assistant

Private Individual
06.2014 - 10.2018

Executive Assistant to the President

Healthways Hawaii
04.2012 - 11.2015

Executive Secretary to the President

Chaminade University of Honolulu
08.2009 - 03.2012

Executive Secretary

Office of the Executive Vice President & Provost
04.2002 - 08.2008

Chief Journal Clerk - Intake Clerk Supervisor

Hawaii State House of Representatives
01.1996 - 06.2000

Secretary

Hawaii State House of Representatives
01.1992 - 01.1996

Secretary

Hawaii State House of Representatives
12.1986 - 01.1992

GED -

Waipahu High School

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