Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janine McMahon

Wappingers Falls,NY

Summary

Assisted in patient care, conducted pre-examinations, and managed office tasks efficiently. Demonstrated proficiency in patient communication and administrative duties.

Professional with keen eye for detail. Great ability to collaborate with team members and adapt to changing needs, with strong skills in organization, recordkeeping and time management.

Experienced in billing and collection procedures and medical terminology knowledge.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.

Detail-oriented individual with ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

27
27
years of professional experience

Work History

Optometrist Assistant

Hyde Park Optometry
11.2021 - 12.2024
  • Greeted patients, prepared exam rooms and documented medical records.
  • Collaborated with insurance providers to verify coverage.
  • Performed pre-testing procedures.
  • Ensured accuracy of patient records by updating information during each visit or interaction.
  • Provided training support for new team members.
  • Managed inventory of office supplies and optical supplies.
  • Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Supported efficient claim processing by accurately coding services for billing.

Sales Associate

Victoria's Secret
11.2017 - 09.2020


  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions.
  • Achieved perfect attendance and on-time record.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Maintained records related to sales, returns and inventory availability.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Data Entry Clerk

Yonkers Board Of Education
09.1999 - 10.2004
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Evaluated source documents to locate information needed for each data entry field.
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Reviewed completed work for compliance with regulations.
  • Added documents to file records and created new records to support filing needs.
  • Executed data verification to detect errors.
  • Received incoming calls and handled data requests
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.

Executive Assistant

Keevily Spero Whitelaw Inc
05.1998 - 09.1999


  • Prepared documents, reports and presentations for executives.
  • Produced accurate office files, crafted presentations to support executives and boost team productivity.
  • Developed and updated spreadsheets.
  • Worked with senior management to initiate new projects.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Screened personal and business calls and directed to appropriate party.
  • Answered high volume of phone calls.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Handled incoming and outgoing mail, email and faxes.
  • Filed paperwork and organized computer-based information.

Education

GED -

Hastings High School
1995

Skills

  • Strong communication skills
  • Strong organizational skills
  • Computer skills
  • Patient scheduling
  • Patient registration
  • HIPAA compliance
  • Insurance eligibility verification
  • Insurance authorizations
  • Claims processing
  • Payment collection and processing
  • Appointment scheduling
  • Patient demographics

Timeline

Optometrist Assistant

Hyde Park Optometry
11.2021 - 12.2024

Sales Associate

Victoria's Secret
11.2017 - 09.2020

Data Entry Clerk

Yonkers Board Of Education
09.1999 - 10.2004

Executive Assistant

Keevily Spero Whitelaw Inc
05.1998 - 09.1999

GED -

Hastings High School

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