Summary
Overview
Work History
Education
Skills
Certification
INTANGIBLES
Awards
COMMUNITY BOARDS
SUPERVISOR
TECHNOLOGY
Timeline
Generic

Janine M Harper

San Antonio

Summary

Dedicated Installation Management Command (IMCOM) professional with a wide range of experiences to impact and positively improve the quality of life (QOL) and readiness of Military Personnel, Civilians, Retirees and their families. Possesses advanced leadership skills culminated as US Army Retiree and10 years of IMCOM Supervisory experience. Proven record of innovation, department stand up, coalition building, public/private partnership, leading people, business acumen, program development and enhancement, policy development and interpretation and results driven. Retired US Army30%+ (Self), Blue Star Family Member, Tier1/Secret Security, Spouse of 100% disabled Veteran.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IMCOM HQ, G1, Plans and Integration

US Army
10.2024 - Current

GS13, $108,000

  • Serves as a Plans and Integration Specialist on Developmental Assignment (DAP) to bring innovative skills and expand breath and depth of knowledge of IMCOM.
  • Coordinates with other staff members to create consistent routines that promoted structure and predictability within the department.
  • Enhances integration by providing one-on-one support and modifying materials as required to meet evolving missions.
  • Streamlines mission operations by implementing efficient administrative procedures and leveraging Power BI to track retime data.
  • Assists Branch Manager with ad-hoc tasks to meet rapidly changing needs of a robust department.
  • Works closely with clients to understand their unique business needs, tailoring visualizations accordingly for maximum impact.
  • Coordinates, Integrates, and facilitates the formulation of guidance and execution of numerous G1 staff actions that support and enables operational effectiveness across all divisions.
  • Promotes digital literacy through tutoring on essential computer skills, including internet navigation, email usage, Microsoft Products and file management.

Accomplishments:

  • Spearheads automation of In/Out Processing to Improve decision-making processes with accurate data analysis and visualization techniques.
  • Responsible for the development and funding of the IMCOM Commanding General's Newcomers Orientation Pilot- enhancing employee experience in support of Service Culture.

OPERATIONS SPECIALIST

IMCOM, G9, ACS HQ
12.2023 - Current

GS 13, $108,000

  • Monitors current policies and practices for determining potential areas that require modernization to meet strategic goals and gain efficiencies.
  • Uses knowledge of IMCOM organizational structure, Prevention Programming, and leverages Public/Private Partnerships to craft action plans, short- and long-term goals, develop corrective action plan drafts, SOP's, and briefings to meet IMCOM Command priorities in a mission driven environment.
  • Spearheads modernization of Enterprise Staff Development for 70+ Garrisons through product design, marketing, QR code development, survey design, training course curriculum and outcome analysis.
  • Primary action officer for Taskers, OPORDS, decision papers and briefings to ensure timely support to Installations.
  • Demonstrates verbal and written communication to effectively deal with complex issues to senior level Officers and higher level echelons.

Accomplishments:

  • Developed innovative transformation strategy to convert data collection, which resulted in the identification of 70 new data points across 13 programs that will yield a greater vision of overall health and readiness of prevention efforts.
  • Leveraged Technology through the development of a Leadership dashboard, providing data in realtime, which resulting in ease of the identification of areas of concern, highlighted successes and enhanced efficiencies.
  • Co-lead an in-depth data analysis of staffing requirements and deliverables which resulted in the development of over 60 new process maps for manpower evaluation study.
  • Developed standardized IMCOM G9 Enterprise training templates and survey that resulted in hard data that was used to modernized training efforts and gain efficiencies.


IMCOM G9 Program Manager

Army-FAMILY ADVOCACY PROGRAM
07.2022 - 12.2023

GS13, $93,000

  • Cultivated a high-performance team environment by providing ongoing staff development plans, feedback and recognition, motivating employees to consistently deliver exceptional results.
  • Championed organizational change by promoting new methodologies and approaches to program management, driving innovation and continuous improvement.
  • Coordinated daily workload of assignments based on staff level of experience, expertise, and difficulty, ensuring the efficient completion of tasks while maintaining high-quality standards.
  • Developed strong relationships with stakeholders through regular communication and collaboration on policy matters from development to implementation.
  • Streamlined budgeting practices to ensure budget practices reflected programming needs and policy, analyzed expenditures for cost savings, crafted monthly projections and annual projected needs
  • Contributed to departmental growth by actively participating in staffing and manpower models, adding incentives for hard to fill positions, supporting diversity goals and working with experts to enhance Government Service and Contract recruitment processes.
  • Supported career fairs for increased exposure to recruitment actions, volunteer opportunities, and increase formalized relationships with private industry.

Accomplishments:

  • Responsible for the creation of a Garrison wide monthly professional development workshops- resulting in enhanced collaboration with local Universities and stakeholders, increased awareness of viable recruitment sources, and outreach activities and partnerships with industry.
  • Recognized as a TOP ICE service providers, ensuring customer satisfaction rates were over 95% and increased response rates by 200%.
  • Through evidence based evaluation, methodology and community needs assessment- identified gaps in service and policy; resulting in 1st time Certification pass and recognition as program of Best Practice.
  • Boosted customer engagement by developing creative content for social media platforms, highly-targeted media campaigns, and consistent interviews as the SME with local radio and news media.

SOCIAL SCIENTIST

IMCOM, G9, ACS HQ
02.2020 - 07.2022

GS 13, $98,000

  • Leads cross-functional teams to effectively plan and manage readiness requirements through a holistic approach including: policy, attraction of qualified applicants, strategic briefings, staffing workloads/assignments and staffing revisions to meet emerging needs.
  • Fostered operational efficiency and compliance with Senior Echelons through operationalized policy, tracking taskers, developing OPORDS, the the effective coordination of 13 programs and 70+ Garrisons.
  • Plans regular work assignments, recommends changes in work prioritization, and tracks division deadlines.
  • Responsible for the tracking and daily distribution of division status of -training, annual goals, mission requirements, taskers, policy updates, and new practices that inform daily operations.
  • Lead change by modernizing file management, installed new approaches to streamlines processes, leverage technology; resulting in marked improvements of service delivery.
  • Supported the Certification Team Lead in the implementation, coordination, and policy formulation of DOD Certification Pilot; resulting in the formalization of the current DOD ACS Certification Process.
  • SME for statistic data analysis, generating accurate insights into complex datasets for Senior leader decision making.
  • Produced timely operational support, guidance and synchronization of emerging needs of mission requirements to ensure expedited Installation program delivery and services.

Accomplishments:

  • Established a compressive Enterprise Community Needs Assessment (CNA) in collaboration with higher echelons, private industry, and Universities to meet Public Law requirements in support of readiness and prevention efforts; yielding a Enterprise level solution after years of non-compliance.
  • Championed the adoption of cloud use for file management, resulting in enhanced knowledge management, staff training and policy formulation.
  • Co-lead meetings with outside experts to meet innovative solution to complex problem sets, resulting in the identification and change funding prioritization to meet unmet requirements.

IMCOM, G9 Program Manager

Army Family Advocacy Program
06.2018 - 02.2020

GS12, $84,000

  • Provide and formulate senior level briefs with primary purpose to explain, advocate or express facts that may be controversial to negotiate or educate stakeholders.
  • Streamlined workflow for better team productivity through effective task delegation, individual development plans, progress reviews and supervision.
  • Established strategic partnerships with local organizations to expand access to crucial resources and support for affected communities.
  • Monitored progress towards strategic goals by analyzing key performance indicators regularly and communication with staff, stakeholders, Universities, Commands and Leadership.
  • Developed high-performing teams through effective hiring, training, and performance management strategies.
  • Fostered strong relationships with key decision-makers within Public and Private organizations, positioning our Garrison as a trusted partner in achieving military community strategic goals.
  • Managed marketing for local and National Awareness efforts and developed social media platforms, resulting in increased audience engagement and online presence.
  • Analyze program mission requirements to determine proper staffing, financing and resourcing programs to decrease risk and increase readiness.
  • Developed strategy for recruitment of the right people with the required skills, in hard to fill vacancies due to remote environment, resulting in changes for future staffing and talent requirements.
  • Managed budgets effectively, ensuring the allocation of resources towards strategic goals while minimizing waste expenditures.
  • Founded the Installation Quality of Life Professional monthly training, that enhanced professionals' capability to deliver quality resources, identify gaps in services, eliminate duplications and ensure policy driven program management
  • Develops and implements post-wide prevention programs to reduce recidivism of domestic violence and child abuse in our theater of operations.
  • Serves as the Senior Commander's SME on Domestic Violence and Child Abuse.

Accomplishments:

  • Pioneered the development of Commander Readiness, Resilience and Reintegration (CR3) deployment readiness program, resulting in the first collaborative evidence based curriculum program with G1, G9, Surgeon General, and Senior Commander; to increase readiness through the deployment cycle.
  • Developed tracking mechanisms to collect domestic violence and child abuse data; allowing for complex data overlay with other DOD reports and agencies to validate health of community and prioritize resources in a restrained environment.
  • Established a robust prevention internship program through collaboration with alumni and University/College networks, resulting in over 3,000 hours of supervision a year.

Division Chief

IMCOM, G9, ARMY COMMUNITY SERVICE (ACS)
12.2017 - 07.2018

GS13, $89,000

  • Supervise a multi-disciplinary team and established rapport within the Military Community, Public and Private Partners in three diverse communities across the Korean Peninsula.
  • Organized career fairs and networking events to increase community job vacancy visibility and attract potential candidates from various industries and backgrounds.
  • Establish short and long term goals that promotes high-quality service delivery by applying technical knowledge, analyzing problems and calculating risk to factor current mission needs.
  • Met with managers and HR Specialists to develop vacancy announcements, applicant qualifications, needed hiring incentives and characteristics of top candidates, across multiple installation sites.
  • Maintains quality assurance mandates, develops and implements policies and procedures to support prevention efforts for ACS

Accomplishments:

  • Co-Lead MWR Transformation process- meet the challenges associated with downsizing, changes in missions, and transferring of TDA authorizations to support transformation in Korea.
  • Reducing non-met standards across 15 programs by over 40% resulting in a first time award of Accreditation.
  • Developed comprehensive onboarding program in collaboration with G1/CHARA in support of Commander vision to increase knowledge of military community and Civilian resources, resulting new hire satisfaction, sense of belonging and retention rates by 38%.

Program Manager

IMCOM, G9, ACS FAMILY ADVOCACY PROGRAM MANAGER
10.2016 - 12.2017

GS12, $79,000

  • Positioned as the Program Manager, overseeing 3 separate locations, as the Commanders primary subject matter expert (SME) on domestic violence , sexual assault, and child abuse- FAP and SHARP programs-ensuring program compliance with policy, budget requirements, prevention planing, training and prevention, and staff development comply with higher guidance.
  • Planed, directed, and assigned work to subordinates based on priorities and deadlines, giving consideration to employee capabilities, and statutory/mission requirements.
  • Provides a wide range of managerial duties: Timecard Approver, standard development, NEO compliance, budget execution, EEO and development.
  • Gathered valuable customer insights through data analysis efforts to enhance service offerings tailored toward client needs.
  • Developed strategic plans in alignment with organizational goals, setting clear expectations and priorities for the division.

Accomplishments:

  • Responsible for development and execution of Army Surgeon General Office Pilot Program (P3T) for Pregnant Soldiers, resulting in evidence based education of pregnant Soldiers and their families, recognized as a best practice by Army Surgeon General and Senior Commander.
  • Orchestrated program modernization and compliance, which resulted in increase from 40% to 100% compliance of accreditation standards for Family Advocacy, across 3 locations.
  • Developed the Garrison Internship Program for Social Work and Counseling , acting as the field supervisor for 4 students resulting in over 4500 hours of service to the community.

Adjunct Faculty Member

University of Maryland University College (UMUC)
06.2015 - 08.2016
  • Served as an Adjunct Professor for CSWE approved Bachelor and Master level Social Work courses.
  • Promoted a positive learning environment through open communication and constructive feedback.
  • Served on college committees, supporting institutional goals while advocating for the interests of adjunct faculty members.
  • Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
  • Assisted full-time faculty in developing new courses or revising existing ones based on student feedback and emerging trends in the field.
  • Established strong rapport with Military Senior Leaders, Military partners, University Alliance Members, and stakeholders- creating an comprehensive support network for academics in an overseas environment.
  • Used variety of instructional methodologies and technology to keep courses interactive and engaging.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Increased student retention by providing individualized support and tailored feedback on assignments.

Accomplishments:

  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention, resulting in Best Instructor Student Choice Award.


Education

Doctorate of Social Work (DSW) - Candidate, Dissertation phase

CAPELLA UNIVERSITY

Master Certificate - Microgrids & Industrial Controls

NORWICH UNIVERSITY
01.2022

Civilian Education System (CES) - Advanced, Intermediate and Foundation

ARMY MANAGEMENT STAFF COLLEGE
01.2020

Masters of Social Work - undefined

NEWMAN UNIVERSITY
01.2012

Bachelor of Social Work - undefined

COLORADO STATE UNIVERSITY
01.2011

Skills

  • Program Start Up
  • Account and Budget Management
  • Strategic Planning
  • Program Development and Implementation
  • Military and Academic Writing
  • Innovative Change Management
  • Critical Thinking
  • Policy Development and Implementation
  • Data Analytics and Visualization
  • DOD Certification
  • Internal Control Program
  • Dashboard Development
  • Program Analysis
  • Staff Development
  • Hiring and Recruitment
  • Talent Management
  • Organizational Structure
  • Time Management
  • Goal Development and Execution
  • Briefing, Facilitating, Teaching
  • Resourcing

Certification

  • Licensed Social Worker (MSW)
  • OPSEC Level II
  • OPSEC Level III-pending
  • Scream Free Parenting
  • Applied Suicide Intervention
  • Certified Breast-Feeding Consultant
  • Movement and Mindfulness
  • Infant Message
  • Contract COR
  • Government Technical Monitor
  • Basic Life Support
  • Advanced Pediatric Airway
  • DOD Master Trainer
  • CAPPA Lactation Educator
  • Internal Controls
  • ETMS2

INTANGIBLES

Performs well under pressure
Adaptive to change
Acclimates quickly to new jobs and environments.
Team player
Self-motivated
Complex thinker and analyst
Creative
Data and policy driven
Operates well on Team or individually
Intermediate in German

Awards

Supervisor of the Quarter,2023, Command Coin of Excellence,2023, Exceptional Service for Reasearch,2023, Civilian Commendation Medal,2020, Superior Civilian Award,2018, Humanitarian Service Award,2018, Superior Civilian Award (2),2016, Army Commendation Medal,2007, Army Achievement Medal,2006, Army Achievement Medal,2005

COMMUNITY BOARDS

Installation Prevention Team, Civilian Misconduct Board, Family Advocacy Commitee (FAC), Fatality Review Commitee (FRC), Installation Determination Commitee (IDC), Clinical Case Staffing Meeting (CCSM), Risk Reduction, Multi-Disciplinary Team (MDT), Volunteer

SUPERVISOR

Josh Gwinn, G9 Director: joshua.p.gwinn.naf@army.mil

TECHNOLOGY

  • Technologically advanced, serving as administrator for many functional suites.
  • USA Staffing, DTS, ATAAPS, DCPDS, CTS, FASOR, AFWP, DIMS, CORT, DPMAP, ADPAAS, WAWF, MS Teams, SharePoint, Power Point, Office, Outlook, PSB-CY IS, Excel, milSuite, GFEBS, Office265, Onedrive, Lists, Forms, ETMS2.

Timeline

IMCOM HQ, G1, Plans and Integration

US Army
10.2024 - Current

OPERATIONS SPECIALIST

IMCOM, G9, ACS HQ
12.2023 - Current

IMCOM G9 Program Manager

Army-FAMILY ADVOCACY PROGRAM
07.2022 - 12.2023

SOCIAL SCIENTIST

IMCOM, G9, ACS HQ
02.2020 - 07.2022

IMCOM, G9 Program Manager

Army Family Advocacy Program
06.2018 - 02.2020

Division Chief

IMCOM, G9, ARMY COMMUNITY SERVICE (ACS)
12.2017 - 07.2018

Program Manager

IMCOM, G9, ACS FAMILY ADVOCACY PROGRAM MANAGER
10.2016 - 12.2017

Adjunct Faculty Member

University of Maryland University College (UMUC)
06.2015 - 08.2016

Master Certificate - Microgrids & Industrial Controls

NORWICH UNIVERSITY

Civilian Education System (CES) - Advanced, Intermediate and Foundation

ARMY MANAGEMENT STAFF COLLEGE

Masters of Social Work - undefined

NEWMAN UNIVERSITY

Bachelor of Social Work - undefined

COLORADO STATE UNIVERSITY

Doctorate of Social Work (DSW) - Candidate, Dissertation phase

CAPELLA UNIVERSITY
Janine M Harper