Janine Misciagno
Richardson,TX
Summary
Highly pro active, motivated individual with a desire to take on new challenges. Strong worth ethic, adaptability with exceptional communication skills. Adept at working effectively unsupervised and quickly mastering new skills. Ability to analyze, prioritize, and complete tasks in an organized manner with professionalism. Committed to maintaining a moral and ethical vision in both a personal and professional environment. Diverse background in leadership and assistant roles, giving a unique perspective. Love collaborating and interacting with a team of like minded individuals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Events and Programs Assistant (Corporate)
Home Franchise Concepts
Coppell, TX
08.2023 - Current
- Developed and implemented event plans to ensure successful execution of events.
- Created detailed timelines for all events, including pre-event tasks, day-of activities, and post-event follow up.
- Coordinated with vendors on event logistics such as catering, décor, audio and visual equipment, transportation needs.
- Managed the budget for each event and tracked expenses throughout the planning process.
- Assisted in creating signage and other printed materials required at the event site.
- Provided customer service support before, during, and after each event to address any issues or concerns that may arise.
- Organized catering services for corporate functions and meetings.
- Maintained accurate records of attendance at each event.
- Compiled feedback from attendees regarding their experience at the event.
- Monitored inventory of supplies needed for each event and ordered additional items when necessary.
- Responded promptly to inquiries from guests regarding accommodations or special requests.
- Oversaw event logistics, venue scheduling and accommodations.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Developed diagrams and floor plans with event setup requirements.
- Worked in tandem with department head to coordinate logistics of all calendar events.
- Created program activities, agendas and budgets based on client requirements.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
Executive Administrative Assistant
Pike County Government (Office of the Aging)
Milford, PA
11.2021 - 07.2023
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Coordinated communications between departments to ensure timely completion of projects.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Assisted with special projects such as researching topics or creating presentations for management review.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Developed online databases for tracking consumer contacts and services received.
- Assisted in preparing marketing materials such as brochures and flyers for distribution at trade shows and other events.
- Managed director's calendar and prepared meeting agenda and materials.
- Managed external contacts and kept track of periodic communication needed for priority actions.
- Maintained confidence and protected consumer confidentiality according to HIPAA guidelines by keeping sensitive information confidential.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Entered consumer information and updates in database system to track need based services, interactions, relationships and ensure health and safety of our consumers.
- Leveraged word processing software to create proposals, letters and memos.
- Obtained signatures for financial documents and internal and external invoices.
Office Manager
MCM Contracting
Milford, PA
05.2015 - 10.2022
- Managed all incoming and outgoing documents related to construction projects.
- Developed and implemented administrative processes for the company.
- Coordinated with external vendors to ensure timely delivery of materials and services.
- Maintained accurate records of construction project costs, expenses, and progress reports.
- Provided support to field personnel with equipment needs, scheduling conflicts.
- Organized meetings between clients, contractors, architects, engineers. as needed for construction projects.
- Assisted in preparing contracts for potential new construction projects.
- Monitored compliance with safety regulations on job sites.
- Tracked inventory of building supplies and materials used during construction projects.
- Scheduled inspections by local authorities at various stages of the construction process.
- Responded promptly to requests from clients regarding changes or updates to their project plans.
- Processed invoices from contractors and suppliers ensuring accuracy prior to payment approval.
- Reviewed bids submitted by subcontractors prior to awarding any contracts.
- Oversaw the onboarding process for new employees assigned to specific construction jobs.
- Ensured that all paperwork was completed accurately before submitting it to relevant agencies.
- Researched local zoning regulations as they pertain to individual job sites.
- Negotiated terms and prices with vendors when needed in order to stay within budget requirements.
- Used judgment and initiative in handling confidential matters and requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed office budget to handle inventory, postage and vendor services.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Managed, scheduled and coordinated office functions and activities for employees.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Established work procedures or schedules to organize daily work of administrative staff.
- Managed busy calendar for construction teams, planning and preparing meetings and communications.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Education
Corporate Psychology
University of Georgia
Athens, GASkills
- Exceptional Communicator
- Strategic Problem Solver
- Scheduling and Time Management Expertise
- Problem Resolution
- Friendly, Positive Attitude
- Flexible and Adaptable
- Organized and Detail Oriented
- Committed to Fairness and Equity in and out of the workplace
Affiliations
- Mother of five, active in myriad of athletic and academic groups pertaining to their extra curricular activities and education
- Former Community Organizer of the Milford PA branch of Free Mom Hugs
- Prior to moving to Texas, active with Triversity Center (Triversitycenter.org)
- Tunnel to Towers Volunteer
Certification
- Diversity Training Certification (PA Government LMS)
- Kahoot Training (Bronze level certified)
- Canva (Bronze Certified)
- PPC Certified (Personal Professional Counseling)
Timeline
Events and Programs Assistant (Corporate)
Home Franchise Concepts
08.2023 - Current
Executive Administrative Assistant
Pike County Government (Office of the Aging)
11.2021 - 07.2023
Office Manager
MCM Contracting
05.2015 - 10.2022
Corporate Psychology
University of Georgia
- Diversity Training Certification (PA Government LMS)
- Kahoot Training (Bronze level certified)
- Canva (Bronze Certified)
- PPC Certified (Personal Professional Counseling)
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