Janine Mungin
Brunswick,Georgia
Summary
Experienced [Job Title] with a detail-oriented approach and a track record of delivering long-term success for companies. Seeking a challenging position that offers opportunities for advancement and professional growth. Committed to contributing to the growth of an organization through a combination of education, professional skills, leadership abilities, and experience to drive positive outcomes. Proficient in the use of [Software] and skilled in negotiation. Recognized for goal-oriented mindset and expertise in [Skill].
Overview
21
21
years of professional experience
Work History
Training Technician
Customs Border and Protection
09.2017 - Current
- Coordinate with Hiring Unit and Field Training Officers (FTO) to confirm trainees scheduled for basic/mandatory training
- Perform as liaison with Federal Law Enforcement Training Center (FLETC) Scheduling Coordinator, Headquarters Program Officer, FTOs and other organizational partners as required for scheduling trainees
- Coordinate with FOA Command Staff and LER to reconcile training information to include academic failures, physical fitness failures, injuries, resignations, misconduct, and terminations
- Create and maintain attrition reports and databases
- Notify FLETC stakeholders when trainees depart the FOA and coordinate the return of agency issued gear
- Procurement team member: Create and/or amended purchase requisitions/purchase orders in SAP, while maintaining accurate expenditure records
- Approving purchases: Ensuring that purchased are for official use only, appropriate and have accurate charges
- Reconciling statements: Ensuring that statements are reconciled and submitted to the Designated Billing Office (DBO) on time
- Preventing fraud: Reviewing reports to monitor for misuse, abuse, and fraud
- Resolving disputes: Assisting cardholders in resolving questionable charges and following up on disputed items
- Certifying invoices: Certifying monthly invoices resulting from controlled transactions
- Coordinated training records for management and maintaining training databases for officer that return to port
- Correspond pertinent training specifics and travel information electronically to trainees and FTOs regarding pre-orientation arrangement (travel, lodging, transportation)
- Aid and advise Session Supervisors and Instructors; provide with guidance to trainees as required for duration of training
- Maintain electronic and hard copy training records, files, and databases using the Agency's learning management system for each class to include, but not limited to, rosters, schedules, departure information and grade reports
- Utilize Academy Class Management System (ACMS) to grade examinations and generate Grade Reports for posting scores
- Coordinate with LER to obtain trainee's probationary status prior to disciplinary actions being taken
- Verify the accuracy and completeness of all information provided regarding every trainee's training record
- Coordinate and prepare transcripts, award letters, plaques, and awards; generates graduation programs for ceremonies; ensures all other administrative requirements for graduations are completed
- Collaborate with Training Technician team to create and maintain current FOA SOP for training technicians
- Communicate orally and in writing to management as well as FLETC stakeholders regarding administrative issues.
Staff Assistant
Forest Service
06.2017 - 09.2017
- Supported Law Enforcement and Investigations (LEI) by providing administrative support and training needs to the field
- Implemented approved policies, directives, and plans, coordinating required management actions, and issuing implemented instructions
- Reviewed and evaluated polices and made administrative changes as appropriate
- Provide comprehensive written report/ analysis and out briefs to government officials
- Sent training confirmation letters, training completions letters and class cancelation notification to the field
- Ensured the National Academy followed the required record management guidelines
- Updated yearly work plan, IWEB agreements, IPAC, Reimbursable agreements and closed out end of year agreements
- Purchased requisition materials, supplies and equipment in accordance with agency policy and guidelines
- Provided monthly Budget updates and reconciled credit card purchases
- Reviewed monthly database entries in the weapon Corporate Property Automated Information System (CPAIS) database to ensure data reflects current information.
Data Analyst/ Administrative Support/ Finance
MVM INC, Marshals Service
01.2014 - 06.2017
- Provided analytical and administrative support in planning and coordinating a wide variety of management and administrative operations and activities for the Assistant Director (AD) and Deputy Assistant Director (DAD) of the U.S
- Assisted Marshals Service Training Division by preparing agendas, schedules, PowerPoint presentations, briefings, correspondence, and other documents
- Supported Training Coordinators with the yearly allocation and projection packets for the Agency
- Assisted with the requests from the divisions/ districts within the agency to receive the requests for input in the agency allocation packet
- Recorded learning history for multiple users and agencies for one or more items, scheduled submissions, or external events in LearnDOJ
- Obtained and compiled international training projections from all Districts/Divisions
- Analyzed and tracks budget through running daily status of funds ensuring funds are available for training classes and equipment
- Prepared procurement packages and analyzes a variety of administrative reports covering the status of funds, overdue travel voucher, expenses, and obligations
- Supported the U.S Marshals Training Division travel and financial operations, examining/approving authorizations, and voucher summary through the E2 Travel System
- Provided organizational assistance to the Contracting Officer and Contracting Officer Technical Representatives (CORs) in maintaining active multi-million-dollar contracts and all supplemental documentation
- Researched and analyzed effectiveness of policies and procedures and provides information to all levels of the organization in a variety of studies and reports, including recommendations for improvements
- Coordinator for the Training Advisory Committee (TAC), which involves reviewing new policies, formulating notes and recommendations from discussions, and conducting studies of subjects
- Uploaded training requests and track workflows using the Intranet Quorum (IQ) system throughout the USMS
- Prepared and correct reports and correspondence for content, accuracy, completeness, and compliance with agency policies and procedures within the USMS Training Division
- Developed, implemented, and maintained automated tracking systems for assigned tasks to ensure that responses to action items and correspondence are prepared in accordance with established deadlines
- Served as Training Division liaison to various FLETC agency partners and USMS visitors
- Provided organization, management, and maintenance of electronic case files using multiple databases to include the USMS SharePoint and maintain accuracy of physical files.
Residential Advisor
Job Corps, Training Corporation
09.2013 - 01.2014
- Helped floor leaders and concerned residents understand their roles and advises them on programming policies, procedures, and timelines to carry out their plans or to address their concerns
- Prepared formatted reports and annotated log entries of daily observations of student's progress, performance, behavior, and attitudes to ensure accurate documentation for managerial review
- Completed incident reports, maintenance requests, room inventory sheets, health and safety checks, check-in and check-out procedures and inventory of all programming materials in an efficient manner
- Maintained dormitory and individual student files by updating data as required
- Participated in the planning, development, and coordination of the orientation for new joins as well as assisted with the creation of course curriculums for undergraduate and post graduate success
- Organized weekly staff meetings to discuss ongoing issues and future endeavors
- Assist in developing, implementing, and monitoring case plans with case managers, parents, family, or center service providers.
Security Forces
United States Air Force
01.2004 - 09.2012
- Coordinated logistical support/inventory; protected and secured in excess of $5 billion in resources and 30 thousand personnel
- Played a pivotal role as secretary and principal clerical specialist, performing administrative tasks which included greeting of visitors
- Coordinated telephone calls, and routing callers to appropriate units or specialists
- Took charge of facilitating scheduled appointments and completed rosters, along with responding to incoming group and routed correspondence to supervisors or subordinate units
- Utilized keen eye to detail in processing all criminal and driver background history checks in compliance with National Crime Information Center
- Prepared daily blotter and incident reports; records custodian for over 700 files; accountable for classified materials
- Conducted initial investigations, processed evidence, and produced accurate detailed reports
- Controller for largest Joint Defense Operations Sector Control Center in Operation Enduring Freedom; directed command and control in defense of base—secured $3B in Protection Level assets
- Conducted joint operations with multiple task force agencies; prevented $9.5 million in equipment theft of US government
- Served as a subject matter expert for logistical planning; played an integral role in maintaining continuous operation despite damages in one area; thus, preventing future million-dollar damages for the post
- Led the response force team in securing critical space launch resources valued in excess of $8 billion
- Deployed to Camp Bucca, Iraq, in support of Operation Iraqi Freedom
- Safeguarded/protected 21K detainees/6K+ Coalition Force, conducted visitor operations, providing logistical support in processing 75K.
Education
PHD - Psychology, Industrial/ Organizational Psychology
Capella University
01.2027
Graduate Cert - Counseling, Contemporary Theory in Addictive Behavior
Capella University
01.2023
Master of Arts - Psychology
Capella University
01.2022
Post Bacc Cert - Counseling, Contemporary Theory in Mental Health Services
Capella University
01.2016
Bachelor of Arts - Psychology
Ashford University
01.2013
Skills
- Team Leadership and Communication
- Career Leadership Development
- Proficient in quantitative and qualitative research styles
- ACADIS, SharePoint, SASS
- DOJ Administrator
- Quality Assurance and Training Needs Assessment
- Coursework Management
- Utilizes Adult Learning Theory
- Records Management
- Information Technology and Computer Skills
- Purchase Card Approving Official
- Learning Management Systems
- Virtual Learning Management
- Procedure Manual Writing
- Program Monitoring and Tracking
Accomplishments
- U.S Marshals Certificate of Recognition (2014)
- Air force Achievement Award for Meritorious Service (2004-2006)
- Army Achievement Medal (2007)
- Air force Commendation Medal for Meritorious Service (2006-2010)
- Iraq Campaign Medal
- Global War on Terrorism Service Medal
- Global War on Terrorism Expeditionary Medal
- Air Force Good Conduct Medal
Training
- Veterans Support Program Training, Glynco, GA
- LTUHB - 2204, FLETC Glynco, GA
- Purchase Card Training, CBP, Glynco, GA
- U.S Marshals Service Executive Secretariat Training
- Tactical Officer Training for Homeland Security, Hunt Valley MD
- Security Forces Craftsman Technical Training, Lackland AFB, TX
- Airman Leadership School, Andrews AFB, MD
- Security Forces Technical Training, Lackland AFB, TX
- Basic Military Training, Lackland AFB, TX
Timeline
Training Technician
Customs Border and Protection
09.2017 - Current
Staff Assistant
Forest Service
06.2017 - 09.2017
Data Analyst/ Administrative Support/ Finance
MVM INC, Marshals Service
01.2014 - 06.2017
Residential Advisor
Job Corps, Training Corporation
09.2013 - 01.2014
Security Forces
United States Air Force
01.2004 - 09.2012
PHD - Psychology, Industrial/ Organizational Psychology
Capella University
Graduate Cert - Counseling, Contemporary Theory in Addictive Behavior
Capella University
Master of Arts - Psychology
Capella University
Post Bacc Cert - Counseling, Contemporary Theory in Mental Health Services
Capella University
Bachelor of Arts - Psychology
Ashford University
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