Janine Pease
Quality Manager
Illinois & Wisconsin
Summary
Quality Manager with hands-on experience in quality management and team leadership. I have a strong history of successfully implementing the ISO 9001:2015 standards, designing and managing Quality Management Systems (QMS), and establishing impactful key performance indicators. My expertise encompasses calibration management, driving supplier performance improvements, and executing Lean Six Sigma methodologies to enhance efficiency and reduce waste. As a certified Quality Auditor, I ensure that organizations meet and exceed their quality objectives. I am proficient with various software, including ERP systems, and possess strong skills in measuring equipment, blueprint interpretation, and thorough quality inspections.
Overview
21
21
years of professional experience
4
4
Certifications
Work History
Quality Manager
Kalco Industries
01.2021 - Current
- Company Overview: Job Shop (Company owner retiring closing business)
- Managed and maintained the ISO 9001:2015 Quality Management System
- Acted as the customer interface for feedback, complaints, and product returns
- Investigation of the root cause of quality issues through the corrective action/preventive action (CAPA) process
- Oversaw the evaluation, containment, and disposition functions of the Material Review Board
- Ensured that measurement equipment was calibrated, updated, and functioning properly
- Established key performance indicators (KPIs) for quality metrics, including defect rate, scrap rate, and rework rate, which led to an improvement in overall product quality
- Collaborated with suppliers to address quality concerns related to incoming materials or components
- Participated in cross-functional meetings to provide input on quality-related matters and contribute to decision-making processes
- Updated quality control standards, methods, and procedures to meet compliance requirements
Quality Manager
Mumford Group ~ 2 locations
11.2019 - 07.2020
- Company Overview: Foundry, CNC, Assembly, Welding, Stamping (Companywide permanent layoff/pandemic)
- Developed and managed the Quality Management System (QMS) according to the ISO 9001:2015 standards
- Led a team of five quality control inspectors in ensuring adherence to company standards and specifications
- Calibration management and maintenance for inspection equipment
- PPAP documentation and measurement process
- Performed regular audits of departments to ensure they complied with company standards
- 1st article, in-process, receiving, and final inspections
- Material Review Board resolved the proper disposition and non-conformance reporting
- Established key performance indicators (KPIs) for quality metrics such as defect rate, scrap rate, and rework
- Managed supplier relationships by conducting regular audits and implementing supplier performance improvement initiatives
- Collaborated with engineering during new product development phases to ensure design specifications meet quality requirements
Quality Manager
Hydro-Thermal
08.2017 - 05.2018
- Company Overview: CNC, Stamping, Welding, Assembly (Resigned for family illness out of state)
- Led successful certification efforts for ISO 9001 by coordinating internal audits, updating documentation, and providing employee training
- Investigated, analyzed, contained, and corrected quality issues related to supplier products, and created Supplier Corrective Action Requests (SCAR)
- Implemented Lean Six Sigma methodologies including Kaizen, to identify areas for improvement, reduce waste, and increase productivity
- Utilized visual management tools, such as the 5S methodology, to improve workplace organization and efficiency
- Monitored Statistical Process Control (SPC) measures to ensure quality during manufacturing
- Established key performance indicators (KPIs) to maintain quality standards
- Managed calibration and maintenance of inspection equipment
- Oversaw the Material Review Board (MRB) and the quality hold area, making decisions on nonconformance issues and corrective actions
Quality Supervisor
Norstan Inc.
09.2014 - 05.2017
- Company Overview: Precision Metal Stamping, CNC, Cold Form, Brazing (Position eliminated)
- Provided guidance and support to six quality technicians
- Daily monitoring of incoming receiving, production, and machining inspection operations to prioritize work and ensure quality requirements
- Performed regular audits of departments to ensure they complied
- Managed the calibration program for both in-house and outsourced services, including the recordkeeping of measuring equipment
Quality Manager
Hampton Engineering
10.2004 - 06.2014
- Company Overview: CNC, Stamping, Welding, Assembly (Companywide permanent layoff)
- Managed the development, implementation, and maintenance of ISO/TS 16949:2009, in conjunction with ISO 9001:2008 quality system standards with successful ISO 9001 certification audits resulting in zero major non-conformities
- Utilized quality core tools, including APQP and PPAP submission requirements, to enhance product quality
- Provided leadership and training to a team of eight inspectors, ensuring effective performance and adherence to standards
- Fostered a continuous improvement culture within the organization through Kaizen events
- Additionally, managed the non-conforming material review board (MRB) process to address and resolve quality issues
- Created detailed quality reports, including statistical data analysis, trend identification, and recommendations for process improvement
- Provided technical support during customer complaints investigations by analyzing data and proposing corrective actions
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures
Education
Associate of Arts Degree - Business
Certified Quality Auditor - ISO Systems/Audits
Technical Degree - Quality Assurance, Statistical Process Control, Problem Solving, and Lean Six Sigma
Technical accreditation in CQT, CQI
Exercising Leadership: Foundational Principles - online courses
Skills
- Quality Management Systems
- ISO 9001:2015
- IATF 16949, ISO/TS 16949:2009
- PPAP submissions
- Kaizen
- PDCA
- 5S
- APQP
- CAR, RMA, RGA, SCAR
- 8D
- KPI
- Microsoft Office, ERP systems - QT9, IQMS, Epicor
- Team leading, Training, Mentoring
- 3rd party audits
- Gage Calibration
- Cross-functional collaboration
- Process improvement
- Problem-solving
- Excellent researching skills
- Gage R&R studies
Certification
Six Sigma Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Groups
Quality Roundtable Member WCTC, 01/17, 12/19
Timeline
Quality Manager - Kalco Industries
01.2021 - Current
Quality Manager - Mumford Group ~ 2 locations
11.2019 - 07.2020
Quality Manager - Hydro-Thermal
08.2017 - 05.2018
Quality Supervisor - Norstan Inc.
09.2014 - 05.2017
Quality Manager - Hampton Engineering
10.2004 - 06.2014
University of Phoenix - Associate of Arts Degree, Business
Advisera elearning CHEA International Quality Group - Certified Quality Auditor, ISO Systems/Audits
ASQC Eaton - Technical Degree, Quality Assurance, Statistical Process Control, Problem Solving, and Lean Six Sigma
Edx HarvardX - Exercising Leadership: Foundational Principles, online courses
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