Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janine Reynolds

Carson City,NV

Summary

Driven and resourceful professional with 30+ years of experience in an automotive dealership setting.

Overview

34
34
years of professional experience

Work History

Executive Assistant

Capital Ford Inc
08.2023 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Worked with senior management to initiate new projects and assist in various processes.

Controller

Capital Ford Inc
01.2007 - 07.2023
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Prepared balance sheets, cash flow reports and income statements.
  • Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
  • Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
  • Managed payroll data entry and processing for over 90 employees to comply with predetermined company guidelines.
  • Created and distributed reports on internal and external finances, audits, and budgets.
  • Reviewed documents and data to give accurate presentations and forecasts to upper management.
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
  • Calculated salesperson commissions based on established parameters and disbursed payments.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Accurately completed financial statement audits and thoroughly reviewed results.
  • Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables.
  • Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
  • Oversaw accounts payable and receivable operations for dealership business with $500,000.00 in monthly expenses.
  • Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
  • Reviewed processes and procedures to guide program implementation and optimize auditing.

Assistant Office Manager

Capital Ford Inc
01.2000 - 12.2006
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Recorded expenses and maintained accounting records.
  • Created and updated records and files to maintain document compliance.
  • Optimized office schedule to balance team workloads, group productivity and financial targets.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
  • Conducted research to assist with routine tasks and special projects.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Reported to senior management on organizational performance and progress toward goals.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Completed bi-weekly payroll for over 90 employees.

Warranty Administrator

Capital Ford Inc
01.1997 - 12.2005
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Processed claim paperwork and followed up on missing information to complete processing.
  • Monitored factory recalls and announcements to stay on top of changes.
  • Maintained detailed service and customer records.
  • Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
  • Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
  • Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
  • Analyzed problems, identified trends and developed strategies to optimize claims process.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Posted payments to accounts and maintained records.
  • Generated, posted and attached information to claim files.
  • Checked documentation for accuracy and validity on updated systems.
  • Modified, updated and processed existing policies.
  • Calculated adjustments, premiums and refunds.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Processed and recorded new policies and claims.

AP/AR Clerk

Capital Ford Inc
01.1993 - 12.1996
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Tracked customer invoices to facilitate prompt and accurate payments.
  • Responded to vendor inquiries and requests for information to maintain relationships and provide timely support.
  • Matched invoices to purchase orders for proper documentation and to facilitate payment.
  • Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
  • Assisted with annual audit, confirming accurate reconciliation of all accounts.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Input financial data and produced reports using automotive DMS systems.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.

Receptionist/General Office Assistant Associate

Capital Ford Inc
01.1990 - 12.1992
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Collaborated with various departments to complete assigned tasks.
  • Delivered clerical support by handling range of routine and special requirements.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.

Education

High School Diploma -

Carson High School
Carson City, NV
06.1984

Skills

  • Employee Training
  • Self Starter
  • Workers' Compensation Knowledge
  • Compensation and Benefits
  • Office Administration
  • Executive Support
  • Information Confidentiality
  • Administrative Support Specialist
  • Process Improvement
  • Invoice Preparation
  • Human Resources Management (HRM)
  • Bookkeeping and Basic Accounting
  • Administration Management
  • Administrative Policies
  • Confidentiality and Discretion
  • Data Research and Compilation
  • Goal Minded
  • Document Filing and Retrieval
  • Reimbursement Management
  • Maintain Filing Systems
  • Records Management Databases
  • Proofreading
  • Filing
  • Accounting
  • AR/AP
  • Bookkeeping
  • Payroll

Timeline

Executive Assistant

Capital Ford Inc
08.2023 - Current

Controller

Capital Ford Inc
01.2007 - 07.2023

Assistant Office Manager

Capital Ford Inc
01.2000 - 12.2006

Warranty Administrator

Capital Ford Inc
01.1997 - 12.2005

AP/AR Clerk

Capital Ford Inc
01.1993 - 12.1996

Receptionist/General Office Assistant Associate

Capital Ford Inc
01.1990 - 12.1992

High School Diploma -

Carson High School

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Janine Reynolds