Janine Reynolds
Carson City,NV
Summary
Driven and resourceful professional with 30+ years of experience in an automotive dealership setting.
Overview
34
34
years of professional experience
Work History
Executive Assistant
Capital Ford Inc
08.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Worked with senior management to initiate new projects and assist in various processes.
Controller
Capital Ford Inc
01.2007 - 07.2023
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Managed payroll data entry and processing for over 90 employees to comply with predetermined company guidelines.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Calculated salesperson commissions based on established parameters and disbursed payments.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
- Oversaw accounts payable and receivable operations for dealership business with $500,000.00 in monthly expenses.
- Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
- Reviewed processes and procedures to guide program implementation and optimize auditing.
Assistant Office Manager
Capital Ford Inc
01.2000 - 12.2006
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Recorded expenses and maintained accounting records.
- Created and updated records and files to maintain document compliance.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Conducted research to assist with routine tasks and special projects.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for over 90 employees.
Warranty Administrator
Capital Ford Inc
01.1997 - 12.2005
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Processed claim paperwork and followed up on missing information to complete processing.
- Monitored factory recalls and announcements to stay on top of changes.
- Maintained detailed service and customer records.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
- Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
- Analyzed problems, identified trends and developed strategies to optimize claims process.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Posted payments to accounts and maintained records.
- Generated, posted and attached information to claim files.
- Checked documentation for accuracy and validity on updated systems.
- Modified, updated and processed existing policies.
- Calculated adjustments, premiums and refunds.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Processed and recorded new policies and claims.
AP/AR Clerk
Capital Ford Inc
01.1993 - 12.1996
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Tracked customer invoices to facilitate prompt and accurate payments.
- Responded to vendor inquiries and requests for information to maintain relationships and provide timely support.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
- Assisted with annual audit, confirming accurate reconciliation of all accounts.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Input financial data and produced reports using automotive DMS systems.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Entered figures using 10-key calculator to compute data quickly.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Receptionist/General Office Assistant Associate
Capital Ford Inc
01.1990 - 12.1992
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Delivered clerical support by handling range of routine and special requirements.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
Education
High School Diploma -
Carson High School
Carson City, NV06.1984
Skills
- Employee Training
- Self Starter
- Workers' Compensation Knowledge
- Compensation and Benefits
- Office Administration
- Executive Support
- Information Confidentiality
- Administrative Support Specialist
- Process Improvement
- Invoice Preparation
- Human Resources Management (HRM)
- Bookkeeping and Basic Accounting
- Administration Management
- Administrative Policies
- Confidentiality and Discretion
- Data Research and Compilation
- Goal Minded
- Document Filing and Retrieval
- Reimbursement Management
- Maintain Filing Systems
- Records Management Databases
- Proofreading
- Filing
- Accounting
- AR/AP
- Bookkeeping
- Payroll
Timeline
Executive Assistant
Capital Ford Inc
08.2023 - Current
Controller
Capital Ford Inc
01.2007 - 07.2023
Assistant Office Manager
Capital Ford Inc
01.2000 - 12.2006
Warranty Administrator
Capital Ford Inc
01.1997 - 12.2005
AP/AR Clerk
Capital Ford Inc
01.1993 - 12.1996
Receptionist/General Office Assistant Associate
Capital Ford Inc
01.1990 - 12.1992
High School Diploma -
Carson High School