JANINE SAPHIR
Monroe,NY
Summary
Strategic client and technology executive specializing in enterprise tax solutions, regulatory modernization, and large-scale financial services implementations. Trusted advisor and executive relationship manager for one of the company's largest enterprise financial institution clients, leading strategic initiatives across client delivery, enterprise technology, product collaboration, and operational transformation. Known for identifying organizational gaps, building scalable business processes, and translating IRS regulatory changes into business requirements, implementation strategies, and technology solutions while partnering across Product Management, Software Development, Quality Assurance, Taxonomy, Tax Data Services, and Operations.
Overview
27
27
years of professional experience
Work History
Senior Director | Enterprise Tax Client Solutions
Broadridge Financial Solutions
12.2017 - Current
- Serve as executive relationship manager for one of the company's largest enterprise financial institution clients.
- Facilitate weekly governance meetings and strategic planning with executive stakeholders.
- Planned and executed direct Tax 3.0 migration, focusing on business requirements and efficiency. Performed extensive testing to validate production readiness and operational integrity. Orchestrated deployment and stabilization efforts to ensure seamless implementation.
- Detected organizational gap in regulatory impact analysis and developed standardized framework for assessing IRS forms instructions, filing specifications, and statement mockups, converting findings into BRDs, JIRA initiatives, implementation strategies, and testing plans.
- Decreased TMS correction volumes via anticipatory tax-year issue detection and improvements in runbook procedures.
- Refined payment-to-factor matching with introduction of record date during reclassification workflow.
- Design and produce comprehensive training documentation for internal and external audiences, including client enablement resources.
- Apply AI-supported tools alongside Adobe Acrobat Pro assessments to streamline regulatory analysis documentation and implementation processes.
- Led cross-functional teams to streamline operational processes, enhancing overall efficiency and client satisfaction.
Executive Assistant, Sales Enablement
Broadridge Financial Solutions
06.2016 - 11.2017
- Supported senior 6 sales leaders and strategic initiatives prior to transition into tax organization.
- Prepared detailed reports and presentations for senior management review and decision-making.
- Coordinated executive schedules, optimizing time management and meeting effectiveness.
- Facilitated travel arrangements, aligning logistics with company policies and budget constraints.
- Processed travel expenses and reimbursements for executive team and senior management group.
Registered Sr. Portfolio Administrator
Wheatley Management, LLC - EarlyBirdCapital
10.2009 - 06.2016
- Provided financial, analytical, and operational support for 10 Venture Capital funds.
- Administered all client service requests on behalf of multiple high net-worth investors.
- Maintained the Advent Axys Portfolio Management system, including pricing, performance, security master, all financial reporting, including processing corporate actions and updating cost basis.
- Reconciled cash, investment positions and market value for all accounts across multiple bank and brokerage statements.
- Handled all aspects of trading cycle; reporting, ensuring timely settlement of trades in cash, margin and DVP accounts
- Assisted clients with proxy-voting, unit splits, and all SPAC related functions where EarlyBirdCapital acted as lead underwriter.
- Utilized knowledge of 144 filings and worked with Legal Counsel and companies’ counsel to remove legends from restricted
Registered Sr. Portfolio Administrator
Northeast Securities - Taurus Asset Mgmt, LLC
10.2004 - 06.2009
- Provided exceptional customer and operational service to high-net-worth clients, trusts, and foundations where RIA firm managed over 1 billion in AUM
- Managed and maintained daily activity, pricing, and performance in the Advent Portfolio Management System.
- Placed and allocated all equity/fixed income trades for investment advisor as well as unsolicited orders from clients.
Registered Trade Support Associate
Instinet & Co.,
09.1999 - 08.2000
- Responsible for resolving failed trades in the house accounts.
Matched and allocated trades via OMS system
Education
Bachelor's Degree - Accounting
Queens College
NY01-2015
Bachelor's Degree - Anthropology
CUNY Hunter College
NY01-2004
Skills
- Advent Portfolio Management System, Front Office, Back-Office, Middle-Office support, Bank and Brokerage Reconciliation, CRM portal
- Data analysis, Client Service, JIRA, Microsoft Dynamics, Microsoft Office Suite (Excel proficiency) OASYS Trade Allocation, Project management, Various Tax reporting Systems
- Collaborative leadership
Executive Impact
- Executive relationship manager for one of Broadridge's largest enterprise financial institution clients.
- Lead a portfolio of six enterprise financial institution clients.
- Support approximately 3.5 million reportable tax forms and associated accounts annually.
- Lead TMS to Tax 3.0 migration initiatives.
- Lead weekly client governance meetings.
- Manage three direct reports and coordinate offshore TMS operations.
- Established a repeatable regulatory impact analysis framework.
Timeline
Senior Director | Enterprise Tax Client Solutions
Broadridge Financial Solutions
12.2017 - Current
Executive Assistant, Sales Enablement
Broadridge Financial Solutions
06.2016 - 11.2017
Registered Sr. Portfolio Administrator
Wheatley Management, LLC - EarlyBirdCapital
10.2009 - 06.2016
Registered Sr. Portfolio Administrator
Northeast Securities - Taurus Asset Mgmt, LLC
10.2004 - 06.2009
Registered Trade Support Associate
Instinet & Co.,
09.1999 - 08.2000
Bachelor's Degree - Anthropology
CUNY Hunter College
Bachelor's Degree - Accounting
Queens College