Janine Winters
Reynoldsburg
Summary
Accomplished Senior Analyst with over a 15-year background in Compensation Operations. Excellent planning, organizational and communication skills. Self-starter to perform needed analysis to make effective recommendations for continuous process efficiency. Proven success in escalation resolution and talented in data modeling and client management.
Overview
22
22
years of professional experience
Work History
SR. ANALYST, COMMISSIONS TEAM
Nationwide
09.2019 - Current
- Research commission issues, process commission corrections and necessary adjustments to ensure accurate agent payments
- Respond to requests from agent emails, phone calls, sales managers or internal business partners to research, review and analyze policies for payment accuracy
- Manage commission related projects as assigned along with daily tasks
- Identify continuous improvement for daily tasks to increase efficiency and effectiveness
- Provide peer to peer feedback and quality control assessment to reduce any adverse impact to agents
- Key Accomplishments: took ownership of the missing deduction issue-responded to every agent email with timeline of issue through resolution and how it would appear on their statements; managed the Newport Deferred Compensation annual distribution payment; created a joint huddle for Commission and Licensing to meet monthly to share email trends and foster great business partner working relationship.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
SR. ANALYST
ADP TEAM
01.2018 - 09.2019
- Key participant on the team that planned and implemented the ADP payroll platform for Exclusive Agents
- Established financial controls and helped create the payroll process
- Point person for the Incorporated Agents for daily questions, concerns and problems
- Managed the Newport Deferred Compensation Annual Distribution payments
- Established the Quality process for accurate and on time commission payments for Exclusive Agents
- Key Accomplishments-established payroll process from start to end with financial controls approved by risk and created a payroll calendar with dates for all business partners to follow to ensure on-time commission payment for agents
HR Specialist
BUCKNER & SONS MASONRY, INC
01.2012 - 10.2017
- Recruit and interview all perspective candidates, new employee orientation and on-boarding to career mapping and all aspects of employee retention
- Preparation and processing of weekly payroll and attendance in the ADP Workforce system; E-verify all employees; monitor I-9 forms regularly
- Policy creation and implementation as regulated by the federal government and homeland security
- Preparation and processing of all mandatory reports-federal, state, OSHA, maintain all safety compliance and regulatory standards
- Established Quality and Safety program for all employees-in the field and office staff
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Handle all employee relations from conflicts to resolutions, to answering questions to exit interviews and terminations
Aquatic Coordinator
POWEL CROSLEY, JR. YMCA/GREATER CINCINNATI ASSOCIATION
01.2002 - 01.2009
- Handled daily operations of Aquatic Department-from hiring to develop annual budget
- Supervised over 60 teenagers and maintained a 80% staff retention year to year
- Created Quality Assuarance program to ensure all training was completed and maintained
- Created and implemented Aquatic Policies for Greater Cincinnati Association
- Created Association Deep Water swim test and quality programs
- Increased participation of Lifeguard Games by branch
- Instilled 4 YMCA Core Values as part of the work responsibilities
Education
Bachelor of Arts - Behavioral Science, Political Science & French
DREW UNIVERSITY
Madison, NJ1988
Skills
- Problem-Solving
- Payroll Administration
- Data Analysis
- Account Reconciliation
- Human Resources
- Administration and Management
- Escalation Resolution
- Continuous Improvement
- Detail-Oriented
Affiliations
Ohio P & C DEI Council-Workplace Subcommittee Co-Chair
AWARE ARG
SDS Countil Co-Lead
Timeline
SR. ANALYST, COMMISSIONS TEAM
Nationwide
09.2019 - Current
SR. ANALYST
ADP TEAM
01.2018 - 09.2019
HR Specialist
BUCKNER & SONS MASONRY, INC
01.2012 - 10.2017
Aquatic Coordinator
POWEL CROSLEY, JR. YMCA/GREATER CINCINNATI ASSOCIATION
01.2002 - 01.2009
Bachelor of Arts - Behavioral Science, Political Science & French
DREW UNIVERSITY