Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Janine V. Gonzales-Cerda

Fowler,CA

Summary

Twenty years of experience as a Fresno City College Academic Counselor and leader, excelling in collaboration and effective communication with a diplomatic approach. Proven ability to handle multiple tasks independently, effectively, and efficiently in a fast-paced environment. Proven ability to work effectively with a large diverse department consisting of administrators, counseling faculty, classified professionals, and student workers. Committed to continuing making meaningful contributions to the Counseling Department and supporting the team's goals.




Overview

20
20
years of professional experience

Work History

Academic Counselor -Full-Time

Fresno City College, General Counseling Department
06.2015 - Current
  • Served as Department Chair for two terms.
  • Served as liaison to Dean's/Divisions to address counseling related issues/point person for counseling faculty when issues need to be addressed
  • Assisted in the development and continuing review and evaluation of counseling polices, practices and programs in collaboration with the department faculty.
  • Oversaw, coordinate, and organize counseling faculty performance evaluations each semester, providing constructive feedback for professional growth.
  • Reviewed and interpreted part-time and full-time counseling faculty Bargaining Agreement Contracts.
  • Worked collaboratively with the counseling faculty to develop department Service Unit Outcomes (SUO).
  • Analyzed and report annually on progress towards Service Unit Outcome goals.
  • Lead role in developing the 2024 Program Review Report.
  • Worked closely with Institutional Research Department and utilized data tools such as Tableau and data dashboard, to access, evaluate, and analyze the efficiency of counseling services to all students, particularly students facing disproportionately impact.
  • Created student and faculty satisfaction surveys.
  • Coordinated and facilitate weekly counseling faculty department and team meetings.
  • Coordinated & facilitate annual Counseling Department Retreat.
  • Organized monthly training session, promoting continuous improvement in comprehension and implementation of counseling practices among faculty members.
  • Maintained records of counselor placement for Guided Pathways and Counselor Instructor Buddy System (CIBS).
  • Assisted and participated in various the hiring process for part-time and full-time counseling faculty.
  • Took lead with onboarding and providing training to new counseling faculty.
  • Participated in campus-wide initiatives and projects relating to counseling such as Guided Pathways, AB1705, Accreditation, and CARES.
  • Participated and assist with the preparation for on campus enrollment activities such as Extreme Registration and Ram Ready.
  • Established productive working relations to positively impact day-to-day department operations.
  • Established productive and positive working relationships with other department and areas to discuss counseling related topics and concerns.
  • Participated in campus and district-wide work groups and committees.
  • Organized counseling participation for campus committees and work groups.
  • Assisted diverse student population with creating an abbreviated and/or comprehensive Student Education Plan for certificate, local associate degrees, associate degree for transfer, and transfer programs through in-person or virtual counseling services.
  • Served Health & STEM Pathway students, as a Health & STEM Pathway counselor.
  • Evaluated local, out-of-state, and international university, private, and community college transcripts to determine course and program completion.
  • Completed and processed Course Substitution request when necessary.
  • Provided guidance on Academic Standing petitions, policies, and procedures to enhance student success.
  • Utilized counseling online platforms to best serve students such as Starfish, Degree Planner, OnBase, Colleague, Assist.org, TES, and various websites, on a daily basis.
  • Taught in-person Counseling-53 course.
  • Trouble shoot counseling related concerns and issues.

Interim Director

FCC, Counseling Department & Special Projects
01.2022 - 07.2022
  • Provided day-to-day leadership for department faculty and staff to enhance positive work environment and department morale.
  • Worked in collaboration with Interim Department Dean and Classified Professionals with assessing and developing effective and efficient office operations.
  • Kept records of counselor placement for Guided Pathways and Counselor Instructor Buddy System (CIBS).
  • Assisted and Participated in the selection of part-time, full-time faculty and classified professions.
  • Coordinated and facilitated a Guided Pathway annual retreat in collaboration with the outreach director and interim department dean.
  • Worked closely with the department chairs to establish a semester calendar of counseling activities and events.
  • Communicated closely with the Department Budget Technician and discussed budget related items.
  • Met monthly with special programs leads and coordinators to discuss program successes, concerns, and events.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Collaborated closely with other campus departments and programs on counseling related topics and concerns.
  • Analyzed, assessed, and addressed student concerns.
  • Attended end of the year graduation and celebrations.
  • Attended administration monthly meetings.

Academic Counselor - Full-time

Fresno City College, International Student Program
07.2017 - 06.2020
  • Lead and oversaw everyday office operations.
  • Reviewed and managed program budget.
  • Assisted international student population with creating an abbreviated and/or comprehensive Student Education Plan for certificate, local associate degrees, associate degree for transfer, and transfer programs through in-person or virtual counseling services.
  • Utilized counseling online platforms to best serve students such as Starfish, Degree Planner, OnBase, Colleague, Assist.org, TES, and various websites, on a daily basis.
  • Coordinated and facilitated New International Student welcome workshop.
  • Designated School Official (DSO) for the Student Exchange Visitor Program (SEVIS).
  • Collaborated with English for Multilingual Students (EMLS) faculty to discuss and address international student success strategies.
  • Collaborated with faculty members to identify at-risk students and develop targeted intervention strategies.
  • Collaborated with California State University, International Student Program to discuss strategies for college dual enrollment.
  • Provided information and education regarding program application, tuition fees, health insurance, F-1 visa regulations, and 1-20 form.
  • Coordinated and facilitated campus events to support the acculturation of international students.
  • Provide community and campus resources to support student needs.
  • Collaborated and partnered with other departments such as Athletics, Admission & Records, Psychological Services, and Ram Panty for enrollment, persistence, and retention.
  • Manage and oversee student aide workers budget, timesheets, and schedules.
  • Analyzed student enrollment and completion data to address retention concerns.
  • Oversaw, coordinate, and organize adjunct counseling performance evaluations every semester, providing constructive feedback for professional growth.
  • Attended professional development workshops to enhance my knowledge on strategies on best practices to best serve international students.
  • NAFSA: Association of International Educators member.

Academic Counselor -Full-Time

Fresno City College, Health Science Division
10.2008 - 05.2015
  • Assisted Nursing and Allied Health major students with creating an abbreviated and comprehensive Student Education Plan for course completion for program application and graduation.
  • Evaluated local, out-of-state, and international university and community college transcripts to determine course completion.
  • Evaluated program eligibility by assessing course completion, grade point average, and TEAS exam scores.
  • Assisted with the lottery selection process for all Nursing and Allied Health Programs.
  • Provided guidance on academic petitions, policies, and procedures to enhance student understanding.
  • Utilized counseling online platforms to best serve students such as SEP PDF, OnBase, Colleague, Assist.org, TES, and various websites, on a daily basis.
  • Counselor/coordinator to the Future Nurses Program.
  • Taught Counseling 47A & 47B courses designed to promote college transition, study skills, and time management strategies for student success.
  • Organized and facilitated high school ROP/CNA classroom presentation for Future Nurses Program recruitment.
  • Provided ongoing support for Future Nurses Program students during their transition from high school to college or post-secondary opportunities.
  • Tracked student progress through regular check-ins, adjusting academic plans as necessary based on performance feedback.
  • Collaborated with administration, faculty, and staff to address student concerns and promote academic success.
  • Maintained accurate student records and documentation of counseling sessions.
  • Provided resources to support students in achieving career goals.
  • Mentored, trained, and evaluated fellow counseling adjunct colleagues on counseling related topics and process.
  • Participated in training sessions and regular counseling meetings to stay updated on counseling best practices and tools.

Academic Counselor -Adjunct

Fresno City College, Health Science Division
11.2005 - 10.2008
  • Assisted Nursing and Allied Health major students with creating an abbreviated and comprehensive Student Education Plan for course completion for program application and graduation.
  • Evaluated local, out-of-state, and international university and community college transcripts to determine course completion.
  • Evaluated program eligibility by assessing course completion, grade point average, and TEAS exam scores.
  • Assisted with the lottery selection process for all Nursing and Allied Health Programs.
  • Provided guidance on academic petitions, policies, and procedures to enhance student understanding.
  • Utilized counseling online platforms to best serve students such as SEP PDF, OnBase, Colleague, Assist.org, TES, and various websites, on a daily basis.
  • Counselor/coordinator to the Future Nurses Program.
  • Taught Counseling 47A & 47B courses designed to promote college transition, study skills, and time management strategies for student success.
  • Organized and facilitated high school ROP/CNA classroom presentation for Future Nurses Program recruitment.
  • Provided ongoing support for Future Nurses Program students during their transition from high school to college or post-secondary opportunities.
  • Tracked student progress through regular check-ins, adjusting academic plans as necessary based on performance feedback.
  • Collaborated with administration, faculty, and staff to address student concerns and promote academic success.
  • Maintained accurate student records and documentation of counseling sessions.
  • Provided resources to support students in achieving career goals.
  • Participated in training sessions to stay updated on counseling best practices and tools.

Education

No Degree - Continue Education

Fresno Pacific University
Fresno, CA
01-2025

Master of Science - Counseling in Student Services

California State University, Fresno
Fresno, CA
05-2005

Bachelor of Arts - Women Studies

California State University
Fresno, CA
05-2003

Associate of Arts - Liberal Studies & General Studies

Fresno City College
Fresno, CA
05-2001

Skills

  • Understanding of Counseling Profession and Code of Ethics
  • Collaboration and teamwork
  • Technology proficiency
  • Data Driven
  • Attention to detail
  • Multitasking Abilities

Professional Development

  • NAFSA: Association of International Educators Training (2017)
  • CORA - Teaching Men Of Color in the Community College (2019)
  • CORA - Microaggressions (2019)
  • RAM REL Equity Lab (2021)
  • CORA - Racelighting (2023)
  • CORA - Supporting Men Of Color in the Community College (2024)
  • Equitable Counseling Practices (2023)


Timeline

Interim Director

FCC, Counseling Department & Special Projects
01.2022 - 07.2022

Academic Counselor - Full-time

Fresno City College, International Student Program
07.2017 - 06.2020

Academic Counselor -Full-Time

Fresno City College, General Counseling Department
06.2015 - Current

Academic Counselor -Full-Time

Fresno City College, Health Science Division
10.2008 - 05.2015

Academic Counselor -Adjunct

Fresno City College, Health Science Division
11.2005 - 10.2008

No Degree - Continue Education

Fresno Pacific University

Master of Science - Counseling in Student Services

California State University, Fresno

Bachelor of Arts - Women Studies

California State University

Associate of Arts - Liberal Studies & General Studies

Fresno City College

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