Hi, I’m
Janiqua Fizer
Houston,TX
Summary
Dynamic customer service and sales professional dedicated to delivering impactful results through exceptional client engagement. Expertise in cultivating strong relationships, efficiently resolving issues, and adapting to evolving client needs. Proficient in communication, problem-solving, and teamwork, fostering reliable collaboration that drives goal achievement and enhances overall customer satisfaction. Committed to leveraging skills to contribute to organizational success and elevate the customer experience.
Overview
7
years of professional experience
1
Certification
Work History
Walmart
Customer Service Representative
Job overview
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Fulfill customer needs to ensure customer satisfaction.
- Listen, document, and help resolve conflicts with customers
Dollar Tree
Associate
07.2021 - 09.2022
Job overview
- Cashier and also stocker
McDonald's
Shift Manager
04.2015 - 09.2017
Job overview
- Monitored performance during the shift, taking action to ensure the team is meeting McDonald's standards.
- Performed money counts with cashiers of drawers and addressed discrepancies.
- Ensured all opening and close-down duties were completed including mopping cleaning and disinfection of food preparation surfaces.
The Home Depot
Warehouse Associate
04.2015 - 06.2015
Job overview
- Assembly line, load trucks
Education
Ultimate Medical AcademyClearwater, FL
High school or equivalent from Medical Administrative Assistant
12-2025
University Overview
I am currently in my last trimester and I will be graduating on December 7, 2025
Skills
- Cash handling
- Cleaning
- Cashiering
- Restaurant experience
- Cooking
- Supervising Experience
- Food Service (6 years)
- EXCELLENT WRITTEN (Less than 1 year)
- Supervising experience
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS (Less than 1 year)
- Computer skills
- Food Safety
- Serving
- LEADERSHIP SKILLS (Less than 1 year)
- Retail sales
- Shift Management
- EXCEL (Less than 1 year)
- Food handling
- Conflict Management
- Childcare
- Cash register
- Food Handling
- Kitchen Management Experience
- Food Preparation
- Shift management
- MICROSOFT OFFICE (Less than 1 year)
- Customer service
- Host/Hostess
- Phone etiquette
- Organizational skills
Certification
- Food Handler Certification
- Houston Health Department Food Manager
- January 2016 to July 2022
- Has Satisfactorily completed the course of instruction prescribed in section 20.54, & 53, of the Houston City Code of Ordinances
Additional Information
- SKILLS AND QUALIFICATIONS
- Natural leadership skills and strong team player
- Outgoing, friendly personality, exceptional people skills to interacts well with customers.
- Enthusiastic and dependable
- Proficient in Microsoft Office including Excel and PowerPoint.
- Excellent written and verbal communication skills.
- Able to balance workload, Analytical
- Adaptable (work in changing environment)
- Quick Learner
- Able to Build Relationships
- Loyal and Discreet (maintain confidentiality)
Timeline
Associate
Dollar Tree
07.2021 - 09.2022
Shift Manager
McDonald's
04.2015 - 09.2017
Warehouse Associate
The Home Depot
04.2015 - 06.2015
Customer Service Representative
Walmart
Ultimate Medical Academy
High school or equivalent from Medical Administrative Assistant
Similar Profiles
Aisha KhaledAisha Khaled
Digital Personal Shopper at WalmartDigital Personal Shopper at Walmart
Kesha JenningsKesha Jennings
Team Lead at WalmartTeam Lead at Walmart
Jermika PittmonJermika Pittmon
Retail Sales Associate Worker at WalmartRetail Sales Associate Worker at Walmart
Brendon VineyardBrendon Vineyard
Walmart Online Grocery Pickup at WalmartWalmart Online Grocery Pickup at Walmart
Teia AllenTeia Allen
Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)