Janiqua Wilson
East Elmhurst,NY
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
4
4
years of professional experience
Work History
Event Manager
Chosen Cultures Party Rentals & Event Planning
Jamaica, NY
01.2022 - Current
- Greeted guests with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted during community and customer events. Making popcorn, cotton candy, and snow cone
- Supervised and monitored children during events.
- Oversaw on-site event management, troubleshooting issues to maintain high service standards during events.
- Delivered prompt payment for event vendors, venues, staff, and transportation providers.
Team Associate
Amazon
Maspeth, NY
09.2025 - 02.2026
- Coordinated team efforts to enhance project efficiency and meet deadlines.
- Streamlined communication processes among departments to improve collaboration.
- Developed training materials for new team members, fostering knowledge transfer.
- Implemented process improvements that increased workflow effectiveness and reduced errors.
Team Member
McDonald's Restaurant
Queens, NY
04.2025 - 11.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Managed inventory levels effectively, ensuring timely restocking of supplies to meet demand fluctuations.
- Assisted in implementing promotional strategies that increased customer engagement and sales volume.
- Resolved customer complaints promptly, improving overall guest experience and loyalty.
Team Member
Chick Fil A
Rosedale, NY
07.2024 - 12.2024
- Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Collaborated with team members to streamline order preparation processes, enhancing workflow efficiency.
- Trained new staff on operational procedures, promoting adherence to company standards and practices.
Donut Speacialist
Krispy Kreme
Times Square, NY
07.2023 - 12.2024
- Developed and implemented training programs for new team members to enhance operational efficiency.
- Analyzed sales data to identify trends and optimize product offerings in response to customer preferences.
- Led initiatives to improve customer service standards, resulting in increased satisfaction ratings.
- Collaborated with cross-functional teams to streamline inventory management processes and reduce waste.
Education
High School Diploma -
George Washingston Carver High School
Springfield Gardens06-2024
Skills
- Support Services
- Time Management
- Business leadership
- Detail oriented and reliable
- Schedule management
- Business growth
- Customer service
- Problem-solving
- Positive attitude
- Collaboration and teamwork
- Safety
Timeline
Team Associate
Amazon
09.2025 - 02.2026
Team Member
McDonald's Restaurant
04.2025 - 11.2025
Team Member
Chick Fil A
07.2024 - 12.2024
Donut Speacialist
Krispy Kreme
07.2023 - 12.2024
Event Manager
Chosen Cultures Party Rentals & Event Planning
01.2022 - Current
High School Diploma -
George Washingston Carver High School