Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

JANIRYS GABRIELA MARTINEZ

Katy,TX

Summary

Dynamic professional with a proven track record at Amazon, excelling in team collaboration and effective time management. Skilled in sales and customer service, I leverage my adaptability and communication abilities to drive results. Committed to continuous learning and fostering positive client relationships, I thrive in fast-paced environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

ASOCIADO DEL CENTRO DE DISTRIBUCION

Amazon
Houston, KATY
06.2024 - Current
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Driver

Uber
Houston, KATY
05.2024 - 03.2025
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.

Shift Leader

Popeyes
Houston, KATY
10.2023 - 04.2024
  • Implemented strategies to increase sales and improve service quality.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Trained new employees on company policies, operational procedures, and customer service standards.

VENDEDORA

REMODELAND ROOFING COMPANY
Texas City, HOUSTON
05.2022 - 10.2023
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Greeted and assisted customers to foster positive experiences.
  • Advised customers on the latest product features and benefits.

GERENTE DE VENTAS

INDUSTRIAS FILPARTS,CA
VENEZUELA, CARABOBO
02.2007 - 04.2019
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Established relationships with key clients, while maintaining existing customer base.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Directed and coordinated products, services and sales activities.

Education

LICENCIADA EN ADMINISTRACION -

UNIVERSIDAD DE CARABOBO
VENEZUELA
06-2013

Skills

  • Dominio de nuevas tecnologías de comunicación e información
  • Facilidad para el aprendizaje y la indagación
  • Capacidad para trabajar en equipo
  • Facilidad en la comunicación oral y escrita
  • Gestión Administrativa y Ventas
  • Facil Adaptabilidad a Cualquier Ambiente de trabajo
  • Espíritu emprendedor

Languages

Spanish
Professional
English
Professional

Certification

  • CERTIFICATION MANAGER SERVSAFE NATIONAL RESTAURAN ASSOCIATION.
  • PROGRAMADOR EN COMPUTADOREAS EN EL CENTRO DE ESCUELA TECNICA DE INFORMATICA.
  • JORNADA INFORMATICA SOBRE LAS NORMAS INTERNACIONALES DE CONTABILIDAD.
  • CURSO DE CALIDAD DE SERVICIO EN ATENCION AL CLIENTE.
  • CURSO DE COMUNICACION.
  • MANEJO DE PALLET JACK
  • CURSO DE OPERACIONES BANCARIAS.

Timeline

ASOCIADO DEL CENTRO DE DISTRIBUCION

Amazon
06.2024 - Current

Driver

Uber
05.2024 - 03.2025

Shift Leader

Popeyes
10.2023 - 04.2024

VENDEDORA

REMODELAND ROOFING COMPANY
05.2022 - 10.2023

GERENTE DE VENTAS

INDUSTRIAS FILPARTS,CA
02.2007 - 04.2019

LICENCIADA EN ADMINISTRACION -

UNIVERSIDAD DE CARABOBO

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