Janis Acosta
Beaverton,OR
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
23
23
years of professional experience
Education
High School Diploma -
Tala High School
Philippines03-1997
Skills
- Calendar Management
- Preventive Maintenance
- Exceptional organization
- Employee Scheduling
- Staff Training
- Menu Planning
- Quality service
- Housekeeping
- Appointment Coordination
- Activities scheduling
- Behavior Modeling
- Grocery shopping
Work History
front of the house manager
Applebee's Neighborhood Grill & Bar
Doha , State of Qatar
03.2016 - 05.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Server
Applebee's Neighborhood Grill & Bar
Doha, State of Qatar
09.2012 - 02.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Production Worker
NOBILE INC
Caloocan City, Philippines
05.2000 - 11.2002
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Sales Associate
Market Strategic Firm (SM SUPERMALLS)
Quezon City, Philippines
10.1999 - 03.2000
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Certification
- ServSafe Food Handler's Certification
Timeline
front of the house manager
Applebee's Neighborhood Grill & Bar
03.2016 - 05.2022
Server
Applebee's Neighborhood Grill & Bar
09.2012 - 02.2016
Production Worker
NOBILE INC
05.2000 - 11.2002
Sales Associate
Market Strategic Firm (SM SUPERMALLS)
10.1999 - 03.2000
High School Diploma -
Tala High School