Business Change Manager
Elevance
Indianapolis, IN
12/14/92 - 06.2024
- Collaborated closely with IT teams to ensure that system upgrades are aligned with strategic goals.
- Organised training sessions for staff members affected by changes in order to improve adoption rates.
- Identified, analysed and documented business requirements, processes and objectives to ensure successful implementation of changes.
- Conducted regular meetings with stakeholders to review progress and address any issues or concerns.
- Coached internal teams to develop their understanding of new systems or processes introduced by the change initiative.
- Reviewed existing policies and procedures in line with changing needs or industry standards.
- Developed project plans and managed the delivery of complex business change initiatives.