Janis Bailey

• Utilized technology tools such as GPS devices and smartphones for efficient navigation, tracking delivery statuses, and updating client information as required.
• Enhanced efficiency by planning optimal delivery routes, taking into account traffic patterns and weather conditions.
• Completed necessary paperwork accurately, ensuring proper documentation of deliveries for both customers and management records.
• Promoted a safe work environment by adhering to all company safety guidelines and regulations during daily operations.
• Maintained positive relationships with clients, addressing their needs and concerns professionally and courteously.
• Reduced package damage rates by handling items with care throughout the entire delivery process.
• Demonstrated adaptability by adjusting delivery schedules to accommodate unforeseen circumstances or emergencies as needed.
• Effectively communicated with supervisors regarding any issues or concerns encountered during deliveries, contributing valuable feedback for continuous improvement efforts.
• Collaborated effectively with dispatchers for real-time updates on route changes or potential delays.
• Upheld high ethical standards while handling sensitive customer information, ensuring confidentiality and privacy.
• Ensured vehicle safety through regular maintenance checks and addressing potential issues promptly.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Provided clerical support to company employees by copying, faxing, and filing documents.

Responsible for transference of exact listings related to publishing of White and Yellow pages contained in the phone book.

• Analyzed moves of beginer skaters to explain correct and incorrect techniques.
• Evaluated students to match skill levels.
• Planned, organized and conducted practice sessions per week.
• Improved skaters jumping, spin, twist and turn techniques with consistent coaching and demonstrations.