I am a encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Prior to my current position, for two years, I was employed as a Medicaid Billing Liaison employed by a third-party Medicaid biller and a local hospital. This position ended due to the contract expiring and my employer moving to a new city.
I was also employed as a Provider Relations Representative by a managed care organization processing Medicaid claims. This organization closed due to bankruptcy.
Finally, I was employed by Blue Cross and Blue Shield of Kansas for ten years as a Provider Relations Telecommunications Representative. I left BCBSKS to advance my position to a Provider Relations Representative.