Janis Garcia
Las Vegas,NV
Summary
Compassionate and results-oriented Case Manager with a strong track record of success in high-pressure, client-focused environments. Adept at managing large caseloads while maintaining a high standard of care and attention to detail. Skilled in coordinating treatment plans, managing insurance claims, and advocating for client needs through every phase of the case—from initial intake and investigation to recovery and resolution.
Brings exceptional strengths in problem-solving, conflict resolution, and communication, with a commitment to helping clients regain stability and improve their quality of life. Recognized for the ability to multitask effectively, navigate complex systems, and collaborate cross-functionally with legal teams, medical providers, and insurance carriers.
Overview
7
7
years of professional experience
Work History
Adam S Kutner Injury Attorney & Associates
Legal Assistant
1137 S Rancho Dr, 150A Las Vegas, NV 89102
09.2024 - Current
- Conduct initial client intake to obtain detailed information regarding the accident and review the legal representation agreement in conjunction with the attorney.
- Enter client information and relevant documents into the case management system, initiate insurance claims with all applicable parties, and coordinate medical appointments for clients with appropriate healthcare providers.
- Monitor case progress to ensure timely transition from initial investigation to active medical treatment phase.
- Assist clients with the property damage portion of their claim and ensure that vehicle repairs are properly coordinated and covered by the responsible insurance carrier.
Case Manager
Pacific West Injury Law
Las Vegas, NV
06.2024 - 09.2024
- Independently managed a caseload of approximately 80 to 100 files simultaneously, ensuring accuracy and efficiency across all matters.
- Conducted bi-weekly monitoring of clients’ treatment progress and injury status to ensure a smooth and efficient settlement process.
- Maintained consistent communication with clients, providing regular case updates and ensuring all inquiries were thoroughly addressed
- Provided critical information to insurance carriers and conducted timely follow-ups to confirm coverage and liability determinations within a 30-day timeframe.
Case Manager
The Law Offices Of Meesha Moulton
3960 Howard Hughes Pkwy
06.2022 - 05.2024
- Oversaw cases from initial demand through to final disbursement, ensuring seamless progression and resolution at each stage.
- Collaborated with medical providers to negotiate reductions in medical bills, ensuring maximum compensation for clients.
- Managed all hospital and health insurance liens, ensuring that clients incurred no outstanding debts following settlement.
- Utilized QuickBooks to manage expenses, process payments, and generate checks for clients, medical providers, and firm accounts
- Maintained regular communication with clients to convey settlement offers and provide updates on the negotiation and disbursement processes.
Receptionist
Adam S Kutner, Injury Attorneys
1137 S Rancho Dr #150A
02.2018 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed incoming mail and messages to relevant personnel without delay.
Education
Bonanza High School
Las Vegas, NV2018
Skills
- Case Notes
- Client Empowerment
- Case Planning and Management
- Telephone Etiquette
- Multitasking and Organization
- Conflict Resolution
Languages
Spanish
Native or Bilingual
Timeline
Adam S Kutner Injury Attorney & Associates
Legal Assistant
09.2024 - Current
Case Manager
Pacific West Injury Law
06.2024 - 09.2024
Case Manager
The Law Offices Of Meesha Moulton
06.2022 - 05.2024
Receptionist
Adam S Kutner, Injury Attorneys
02.2018 - 06.2021
Bonanza High School