Janis Lopez Rubio
Haines City,FL
Summary
Aspiring licensed esthetician with a proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Attendant
The Ritz-Carlton Hotel
01.2022 - Current
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Checked side duty list for opening and closing procedures.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Consistently received positive feedback from patrons due to excellent communication skills and proactive problem-solving abilities.
- Boosted guest satisfaction, providing warm welcomes and addressing inquiries with professionalism.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged, and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Lifeguard
JW Marriott Hotel
05.2021 - 01.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
Education
Cosmotology - Esthetician
Aveda Institute
Orlando, FL09.2023
High School Diploma -
Oakridge High School
Orlando, FL05.2021
Skills
- Initiative and Self-Motivation
- CPR training
- Organizational abilities
- Basic First Aid
- Teamwork and Collaboration
- Decision-Making
- Guest Service
Certification
- Licensed Esthetician As of Sep. 2023
- Certified CPR
- Certified First Aid
- Digital Info Tech Certification
- Word, Excel, Powerpoint
Languages
Spanish
Native or Bilingual
Timeline
Pool Attendant
The Ritz-Carlton Hotel
01.2022 - Current
Lifeguard
JW Marriott Hotel
05.2021 - 01.2022
Cosmotology - Esthetician
Aveda Institute
High School Diploma -
Oakridge High School