Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Janis Quintana

Pueblo Colorado,CO

Summary

Dynamic sales associate with proven success at Loaf N Jug, excelling in customer service and cash handling. Recognized for boosting sales revenue through strategic product recommendations and fostering strong client relationships. Adept at inventory control and maintaining a welcoming store environment, consistently achieving monthly sales targets while enhancing team collaboration.

Overview

18
18
years of professional experience

Work History

Sales Associate

Loaf N Jug
09.2024 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Machine Operator Packer

Cooperative Hospital Laundry
03.2023 - 10.2024
  • Increased accuracy in product packing by implementing efficient organization techniques for raw materials and finished goods.
  • Completed detailed documentation of machine operator activities, including shift logs, incident reports, and maintenance records.
  • Collaborated closely with team members to achieve daily production goals and maintain a safe work environment.
  • Optimized machine performance for increased output by conducting regular maintenance checks and adjusting settings as needed.
  • Enhanced production efficiency by operating and maintaining high-speed packaging machines.
  • Managed inventory levels effectively by monitoring supplies usage rates and submitting timely replenishment requests when necessary.
  • Promoted effective communication among team members by sharing relevant information regarding order updates, equipment status changes, or other pertinent details affecting day-to-day operations.
  • Sustained a positive attitude throughout high-pressure situations, fostering a cohesive team environment that consistently met or exceeded production targets while maintaining strict adherence to quality standards.
  • Assisted in the training and development of new employees on proper machine operation procedures and safety practices.
  • Kept production lines running smoothly and efficiently at all times.
  • Maintained clean, tidy and safe working environment in packing area.
  • Initiated proof of delivery documents to trace lost shipments.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
  • Executed month-end inventory counts to identify discrepancies.
  • Counted and recorded finished and rejected packaged items.
  • Recorded shipment data such as weight and discrepancies using Software.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
  • Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.

HomeHealth Care Tor

Private Residence
06.2006 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Foodservice

Carls Jr.
04.2008 - 11.2010
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.

Education

G.E.D - N/A

Walsenburg Alternative School
Walsenburg, CO
06.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Problem-solving
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • Retail store operations
  • Cleaning techniques
  • Strategic planning
  • Inventory tracking
  • Inventory control
  • Policy and procedure adherence
  • Merchandise display
  • Product recommendations
  • Product promotions
  • Business development

Work Type

Full Time

Timeline

Sales Associate

Loaf N Jug
09.2024 - 11.2024

Machine Operator Packer

Cooperative Hospital Laundry
03.2023 - 10.2024

Foodservice

Carls Jr.
04.2008 - 11.2010

HomeHealth Care Tor

Private Residence
06.2006 - 01.2020

G.E.D - N/A

Walsenburg Alternative School

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