Janis Sankowski
Toledo,OH
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25+ years of valuable expertise to forward employer's objectives. Attentive to detail with experience in coordinating projects, programs, and improvements. Dedicated, hardworking individual with the intercommunication skills to work at all levels of an organization. Excellent troubleshooting and issue resolution skills. Successful in meeting new technical challenges and finding solutions to meet the needs of employers or clients. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
39
39
years of professional experience
Work History
Director of Information Technology
Anspach Law
12.2008 - Current
- Responsible for the entire IT infrastructure of corporate headquarters and two remote offices
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Consistently saves the firm money on software, hardware, and new projects. This year I saved $50k on new billing software.
- Performed public record searches and background investigations of potential litigants with Lexis Advance.
- Created presentations for depositions and trials.
- Led and assisted technical upgrade projects for the firm by working and coordinating with consultants and developers for integrations.
- During the COVID pandemic, I took our offices from an onsite environment to a remote environment. I was required to set up the attorneys and staff equipment and train all users.
- Led and managed a staff of four contract employees engaged in administering complex IT infrastructure.
- Led special projects while ensuring they met strategic business requirements and were completed on time and within budget constraints
- Designed, developed, and implemented modifications to the IT infrastructure based on changing technology and firm requirements
- Administers the firm network, including VoIP system, servers, computers, software, and third-party applications
- Develop, implement, and document network security policies
- Interacts with users on all levels to resolve IT-related issues and provides solutions promptly, both local and remote
- Trains employees on the usage of the system and software
- Maintain system backups, archiving, and disaster recovery
- Manages the purchasing of all software and hardware
- Negotiates contracts and interacts with outside vendors
- Established asset management practices to track technological assets from purchase to disposal
- Manages and maintains the law firm's website and social media presence
- Stayed abreast of technology advancements, emerging standards, and IS regulations to meet strategic technology goals.
- Implemented, created, and tested disaster recovery and business continuity plans and maintained appropriate backup systems. In 2019, I successfully regained our data after a ransomware attack due to the measures I had put in place.
- Developed, tracked, and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Fostered a positive working environment that encouraged innovation, collaboration, and accountability and managed end-user needs with functional and security responsibilities.
- Coordinated training schedules across sites with attorneys and staff to optimize training initiatives and workflow management.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Built and maintained professional relationships with vendors and suppliers.
Director of Information Technology
SeaGate Convention Centre and Greater Toledo Visitors Bureau
02.2001 - 12.2008
- Maintained and managed all aspects of client/server environment
- Monitored system performance and provided security measures, troubleshooting, and maintenance as needed
- Set up user accounts and regulated and monitored file access on servers to ensure confidentiality and proper use.
- Managed the building's daily access codes and event access.
- Established cost controls to stay within the specified limits of the annual information systems budget
- Determined both technical and business goals in consultation with top management and made detailed plans for the accomplishment of these goals
- Recommended changes or enhancements in data processing, communication, or office systems
- Deployed new workstations, printers, software applications
- Established and enforced IT policies, standards, practices, and security measures to ensure the protection of client data and the efficiency of the users
- Trained or assisted in training users on new software and applications
- Maintained and updated SeaGate Convention Centre's website
- Managed third-party web designers.
- Delivered new employee onboarding and training sessions.
- Trained staff during demonstrations, meetings, conferences, and workshops.
Recruiter and Sales Specialist
Enterprise Technology
09.1998 - 02.2001
- Demonstrated product features, answered questions and persuasively overcame objections.
- Provided first-rate service to all customers and potential customers.
- Created and implemented sales strategies to successfully meet company targets.
- Developed and delivered engaging sales presentations to convey product benefits.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Collaborated with HR leadership regarding candidate salary determinations.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Developed recruiting strategies to identify qualified candidates and build network.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
Interim Information Technology Manager
Calphalon Corporation
06.1999 - 09.2000
- Delivered effective integrations of warehouse management system software applications to centrally manage tasks.
- Established cost-saving measures and alleviated compliance risk through software license audits.
- Managed and reduced IT spending to support budgeting processes and TCO modeling procedures.
District Sales Manager
Micro Direct Computer Store Toledo
08.1996 - 09.1998
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Established territory boundaries and distribution routes to maximize service quality.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Computer Bench Technician
Micro Direct Computer Store Toledo
01.1996 - 08.1996
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Installed complete systems at new residential and business construction sites.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Diagnosed and resolved malfunctions in computers, office machines.
- Recommended new and replacement hardware and software purchases.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Assistant Air Traffic Controller
Federal Aviation Administration
06.1984 - 08.1996
Education
Some College (No Degree) - Philosophy And Fine Arts
University of Toledo
Toledo, OHCertificate of Completion - Massage Therapy
Northwest Academy of Massotherapy
Maumee, OH05.2007
High School Diploma -
Sylvania Southview High School
Sylvania, OH05.1980
Skills
- Software and Hardware Implementation
- Technical System Improvements
- Project Management
- Project Deadlines
- Team Collaboration
- Technical Troubleshooting
- New Technology Innovation
- Project Estimation and Bidding
- Conflict Management
- Staff Training
- Microsoft Office 365 Expertise
- Web-conferencing
Timeline
Director of Information Technology
Anspach Law
12.2008 - Current
Director of Information Technology
SeaGate Convention Centre and Greater Toledo Visitors Bureau
02.2001 - 12.2008
Interim Information Technology Manager
Calphalon Corporation
06.1999 - 09.2000
Recruiter and Sales Specialist
Enterprise Technology
09.1998 - 02.2001
District Sales Manager
Micro Direct Computer Store Toledo
08.1996 - 09.1998
Computer Bench Technician
Micro Direct Computer Store Toledo
01.1996 - 08.1996
Assistant Air Traffic Controller
Federal Aviation Administration
06.1984 - 08.1996
Some College (No Degree) - Philosophy And Fine Arts
University of Toledo
Certificate of Completion - Massage Therapy
Northwest Academy of Massotherapy
High School Diploma -
Sylvania Southview High School