Janise Hammond
Summary
I am a highly motivated, hardworking, dedicated person, seeking an employment opportunity with growth potential.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sterile Process Technician
Anne Arundel Hospital
Anna Arundel, MD
01.2024 - Current
- Performs decontamination functions of removal of gross debris, an inspection of lumens, processing of laparoscopic equipment/ instruments
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
- Operates sterilizers, sonics and washers efficiently, loads, and unloads sterilizer carts
- Ensure the sanitation of the endoscope, cleaning and sterilizing scopes after each procedure
- Prepared, packed and dispensed surgical instruments, implantables, and supplies for medical procedures
- Case pick supplies for surgery
- Identified and reported any out of date, damaged, or defective items to the appropriate personnel
- Documents all work performed utilizing instrument tracking software SPM
- Performs quality control checks
- Inspects and assembles all equipment, instruments, scopes, endoscopes and verify items are functional, free of debris
- Maintains clean and organized work area, ensuring workspace is functional for peer use upon work completion or as needed
- Uses established guidelines for recording and proper processing and checking of loaner equipment.
- Validated the sterility of processed instruments by performing biological and chemical testing.
- Developed procedures for cleaning and disinfecting reusable medical devices.
Certified Medication technician
Mary Marshall Assisted Living Residence VOA
Arlington, Va
05.2022 - Current
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Disposed expired drugs according to regulatory standards.
- Administered injections as directed by a physician or nurse practitioner.
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Monitored vital signs and reported changes to supervising nurse.
- Receiving and storage of narcotics drugs and non-narcotic drugs
- Maintaining Document drugs that have been taken, what has been refused and what is out
- Watching everyone resident take their meditation
- Expired, contaminated drugs are disposed
- Provided Customer Service and front desk Receptionist upon request
- Directs visitors by maintaining employee and department directories with Covid Restrictions.
- Demonstrated knowledge of infection control protocols to protect both patients and staff.
- Provided emotional support to patients and their families during difficult times.
- Participated in regular interdisciplinary team meetings to discuss patient care.
- Identified potential drug interactions and reported them promptly to the supervising nurse.
- Assisted in the preparation and distribution of medications to patients as prescribed by physicians.
Recovery Support Specialist
Recovers Centers of America
Waldorf, MD
02.2021 - 01.2022
- Assisted with patient admissions and discharges for processing of paperwork and personal items
- Completed electronic and/or paper rounds
- based on level of care
- Monitored patient activities to include groups, free time, breaks, and provided safety checks throughout shift
- Documented and maintained shift reports, group and individual patient notes, incident reports, and checklists
- Provided support to the Visitation Program by greeting visitors and assisting with in-person and virtual sign ins
- Participated in direct patient care (ex Patient flow, group facilitations, and therapeutic individual interactions)
- Maintained confidentiality when interacting with patients, residents, families, visitors, and referral sources
- Followed the clinical operations schedule to ensure patient attendance for treatment
- Provide Great Customer Service and front desk Receptionist upon request
- Greetings new residents, welcoming, and directing them appropriately
- Maintains security and telecommunications system
- Informs family by answering or referring inquiries with Covid restrictions.
Sales Associate
Staples
Waldorf, MD
05.2019 - 02.2021
- Greeted customers, provide Information on prices and stores policies
- Promoted current product and/or vendor sales
- Received payments by cash, check, credit cards and automatic debits
- Registered customers for rewards program, and store credit card accounts
- Issued receipts, refunds, credits or change to customers
- Maintained a clean store environment
- Performed inventory, and stocked merchandise
- Organized displays, and labeled merchandise with pricing information
- Received freight shipments from the shipping/receiving platform
- Processed damaged or expired products for system updates
- Moved and arranged furniture and supplies
- Utilize basic hand and power tools to assemble store merchandise.
Patient Registration Representative
Providence Hospital
Washington, D.C.
03.2017 - 01.2019
- Patient Arrival/Check-In & Check-Out Greets patients, assists patients with the completion of paperwork, ensuring all information obtained is complete and accurate
- Followed up on outstanding balances due from insurance companies or patients.
- Resolved discrepancies between billing systems and patient accounts quickly and accurately.
- Screened patients before and during admissions processes
- Updated patient demographic information to prevent treatment and record keeping errors
- Obtains and scans Patient Photo ID, Insurance Card, Referrals and signed documents into the approved organization electronic scheduling and billing systems as appropriate.
- Conducted appointment reminder calls to reduce no-shows.
- Assisted in creating/updating practice policies/procedures manuals.
- Ordered and maintained supply inventory for medical office.
- Arranged hospital admissions for patients as required.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or adminstrative staff, appointments and took messages.
- Updated patient demographic information in s to prevent treatment and record keeping errors.
Education
Anne Arundel Community College
12.2023
College of Southern Maryland
01.2017
Compassion Academy
Skills
- Insurance Verification
- Eligibility Determination
- Transfer Coordination
- Data Entry
- Payment Collection
- Appointment Scheduling
- Professionalism
- CPR Certified
- Co-payment collection
- Decision-Making
- Excellent Communication
- HIPAA Compliance
- Database Administration
- Verbal/written communication
- Attention to Detail
- Customer Service
- Analytical Thinking
- Accuracy and Precision
- Payment Processing
- Account updating
Certification
- Certified Medication Technician (CMT), 2021
- Central Sterilize Processing Technician, 2024 - current
Timeline
Sterile Process Technician
Anne Arundel Hospital
01.2024 - Current
Certified Medication technician
Mary Marshall Assisted Living Residence VOA
05.2022 - Current
Recovery Support Specialist
Recovers Centers of America
02.2021 - 01.2022
Sales Associate
Staples
05.2019 - 02.2021
Patient Registration Representative
Providence Hospital
03.2017 - 01.2019
Anne Arundel Community College
College of Southern Maryland
Compassion Academy