Janise Kimbrough

• Process and analyze healthcare-related contracts and pricing documentation with high accuracy.
• Review vendor information, organize records, and maintain compliance for multiple accounts.
• Coordinate and prepare materials for contract meetings and pricing reviews.
• Utilize data to generate reports and evaluate metrics for internal teams.
• Communicate professionally with vendors and internal departments to meet deadlines and resolve issues.
• Ensure all documentation is properly stored, updated, and compliant with company standards.

• Supported clinical staff and medical offices with ordering and coordinating patient care supplies.
• Ensured all medical order documentation was accurate and compliant before shipment.
• Worked closely with physicians' offices to ensure they had the correct equipment and supplies for procedures.
• Trained new hires on protocols, documentation, and system navigation.
• Managed high-volume call flow while maintaining accuracy and professionalism.

• Managed 60+ calls per day, providing customer assistance, and resolving issues professionally.
• Booked and coordinated travel arrangements, with detailed documentation.

• Verified client eligibility for events, and maintained accurate records.

• Assisted with large-scale global events, including on-site support in Las Vegas (2018).

Performed administrative and clerical tasks in high-pressure scenarios.