JANISHA BLOCKER
Bessemer
Summary
Hardworking and detail-oriented secondary education professional with extensive experience in teaching, communication, evaluation, and providing constructive feedback. Adept at organizing classroom activities and managing student progress to foster a productive learning environment. Skilled in analyzing data and student performance to identify underlying issues and implement effective solutions. Strong interpersonal and communication skills enable clear collaboration with students, parents, and colleagues. Committed to continuous improvement and problem-solving to enhance educational outcomes and student success.
Overview
4
4
years of professional experience
Work History
English Teacher
Birmingham City Schools
10.2024 - Current
- Kept classroom organized, clean and safe for students and visitors.
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Developed innovative lesson plans to engage students in English language learning.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Created and implemented activities to foster critical thinking skills for over 100 students.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Maintained open lines of communication with parents through newsletters, conferences, and online platforms to keep them informed of their child''s progress.
- Contributed to a positive school culture by participating in committee work and collaborating with other departments on school-wide initiatives.
Customer Service Representative
Blue Cross and Blue Shield
01.2024 - 09.2024
- Exceeded first-call resolution targets by actively listening to customers' concerns and addressing them thoroughly.
- Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer interactions.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Achieved high-quality service by adhering to company policies and procedures during each interaction.
- Participated in ongoing training sessions, continuously enhancing product knowledge and customer service skills.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
English Teacher
Fairfield City Schools
08.2021 - 01.2024
- Prepared comprehensive English curriculum for multiple classes.
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Maintained positive and professional classroom environment throughout the school year with over 100 students.
- Provided warm, supportive environment for academic, social, and emotional development for over 100 students.
- Worked hands on with students to determine strengths, weaknesses, and learning patterns for students in small groups of 7-15 students.
- Maintained learning development goals while fostering a positive and pleasant classroom culture.
- Proactive behavior modification and implemented positive reinforcement strategies to keep students on task.
- Assisted lead teachers in setting up and managing classroom and outdoor activities.
- Performed student observation to identify individuals in need of additional assistance and strategies to improve assistance were developed.
- Demonstrated leadership ability as Departmental Chair with profound analytical and problem solving skills.
- Organized lesson plans on a day to day basis to ensure comprehension and retention of skills.
- Attended department meetings to develop and update course curricula.
- Supported student skill development in alignment with personal and academic goals.
- Collaborated with colleagues to design and maintain curriculum.
- Served as an advisor for extracurricular clubs or organizations, contributing to the overall development of well-rounded students.
- Participated in ongoing professional development workshops and trainings to stay current on best teaching practices and enhance instructional effectiveness.
- Managed classroom behavior effectively through proactive strategies such as setting clear expectations and consequences for misconduct while also reinforcing positive behaviors.
- Differentiated instruction for diverse learners, providing tailored support for individual student needs and objectives.
- Utilized data-driven decision-making processes when evaluating instructional effectiveness, making adjustments as needed based on student outcomes data analysis results accordingly.
- Mentored new teachers within the department, providing guidance on best practices and classroom management techniques.
- Oversaw the successful accreditation process for the English Department, maintaining compliance with relevant standards and regulations.
Education
Bachelor of Arts - English
Alabama State University
Montgomery, AL05.2021
Skills
- Organizational ability
- Problem-Solving Skills
- Time Management
- Group Leadership
- Team Collaboration
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Keyboarding Skills
- Critical Thinking
- Proofreading and editing
- Administrative support
- Professional telephone demeanor
- Money handling abilities
- Staff education and training
- Receiving support
- Complex Problem-Solving
- Records Preparation
- Active Listening
- Customer Relations
- Typing Proficiency
- Call Center Operations
- Data Entry Documentation
- Advanced Excel Spreadsheet Functions
- Data Recording Accuracy
- Records Filing
- Lesson Planning
- Differentiated Instruction
- Curriculum Implementation
- Creative Writing
- Parent Communication
- Classroom Management
- Classroom Technology
- Student Engagement
- File organization
- Strategic planning
- Meeting planning
- Travel arrangements
- Documentation and control
- Training and coaching
- Report writing
Timeline
English Teacher
Birmingham City Schools
10.2024 - Current
Customer Service Representative
Blue Cross and Blue Shield
01.2024 - 09.2024
English Teacher
Fairfield City Schools
08.2021 - 01.2024
Bachelor of Arts - English
Alabama State University
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