Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Janissa Reich-Rutman

Anchorage,AK

Summary

Self-motivated and detail-oriented administrative professional with the ability to maintain proficiency while multi-tasking and working under pressure. Looking for a professional administrative role where extensive work experience will be utilized to support and improve overall office workflow.

Overview

9
9
years of professional experience

Work History

Shareholder Development Specialist

NANA Regional Corporation
03.2013 - 07.2013
  • Assisted shareholders in identifying and reaching personal, educational or career goals; provided shareholders with information about post-secondary education, training, grants and scholarships; educate shareholders about job readiness, with an emphasis on resume building; transmitted information and documents to shareholders, in person, using computer, mail, or facsimile machine; established and maintained cooperative relationships with shareholders; maintained and updated shareholder’s contact and /or job related information in Taleo; contacted shareholders by phone, or email to ensure their shareholder profiles were up to date; referred shareholders to various outside organizations or entities; and worked closely with Nana Development’s Shareholder and Employment Development Department to assist shareholders in obtaining jobs.

Human Resources Technician I

NANA Development Corporation
04.2012 - 03.2013
  • Provide employees with benefit information, descriptions, forms, and documents; assisted in developing and producing HR and Benefit forms; updated and maintained HR and Benefits files using OnBase software; transferred information from PAN’s & employee personnel files to Costpoint computer system, both HR and benefits; processed benefits paperwork and entered data into the HRIS system; completed employment verifications; entered data and completed employee onboarding process in Taleo; assisted in creating and running NANA Wellness Program; assisted in resolving health claim issues; handled pension plan participant maintenance and mail-outs; completed standard weekly and monthly reports; created and updated new hire packets; assisted Shareholder Employment and Development department with producing general office written correspondence.

Receptionist

NANA Development Corporation
02.2010 - 04.2012
  • Answered and transferred incoming switchboard calls; greeted visitors and directed them to appropriate employees needed; assist shareholders with job search and completing job applications; maintained stock of building office and kitchen supplies; updated company phone lists and electronic global address book; filed Human Resources paperwork; maintained and updated employee’s personnel files (revamped entire filing system) ; created new hire packets, employee desk manuals and building safety manuals; provided various departments in NDC with assistance on special projects.

Relief Human Resources Technician II

Maniilaq Association
12.2009 - 01.2010
  • Maintained employee personnel files and records; conducted new hire drug testing and finger printing; entered employee records using Microsoft Excel; completed employment verifications via telephone; assisted HR Specialists in new hire process; responded by e-mail, phone and in person to questions from candidates and various departments regarding employment positions.

Temporary Library Assistant

Northwest Arctic Borough School District
11.2009 - 01.2010
  • Checked in/out library materials; created and maintained library accounts; maintained library systems of operation and organization.

Customer Service Agent

Arctic Transportation Services
07.2009 - 10.2009
  • Provided customer assistance for ATS, Evert’s Air Cargo and Northern Air Cargo; maintained an organized filing system for airway bills; created/filed/and tracked airway bills; handled money and credit card transactions, made bi-weekly deposits; answered phones, fax, copy, and performed other general office duties.

Intensive Special Education Aide

Northwest Arctic Borough School District
02.2009 - 05.2009
  • Assisted special education students with school work and physical needs; and followed care plan for disabled stuents as directed by special education teachers.

Administrative Assistant I

Kohler, Schmitt & Hutchison, P.C.
07.2007 - 08.2008
  • Assembled tax returns for client distribution; audit, bind, copy, and packaged financial statements; greeted clients and appropriately directed them; answered incoming calls and performed general office and administrative duties.

Customer Service Agent

Hageland Aviation
07.2006 - 01.2007
  • Made/cancelled/changed passenger reservations; provided customer service; assisted customers with checking in and ticketing; handled petty cash and till; created flight manifests; dispatched aircraft to accommodate passenger, cargo and charter needs.

Human Resources Technician II

Maniilaq Association
01.2005 - 07.2005
  • Maintained employee personnel files and records; conducted drug tests, collected fingerprints of new hires; data entry using Microsoft Excel; completed employment verifications; assisted HR Specialists in new hire processing; communicated with job candidates and various departments by e-mail, phone and in-person regarding employment positions.

Education

B.S. Business Management -

University of Alaska Anchorage
Anchorage, AK

B.A. Elementary Education -

University of Alaska Fairbanks
Fairbanks, AK

High School Diploma -

Kotzebue High School
Kotzebue, AK
05.2005

Skills

  • Detail Oriented
  • Professional Demeanor
  • Schedule Management
  • Team Collaboration
  • Documentation and Recordkeeping
  • Willingness to Lead
  • Customer/Client Relations
  • Analytical and Critical Thinking
  • Effective Verbal and Written Communication
  • Office Administration

Volunteer Experience

  • ChangePoint Redemption Immersion, 11/01/17, 06/01/17, Planned, prepared, delivered and set-up two meals for group leaders, 10 people.
  • Changepoint Redemption Immersion, 03/30/17, 04/02/17, Set-up coffee/tea station, snacks and meals for participants and leaders throughout each day. Restocked and cleaned up as needed.

Timeline

Shareholder Development Specialist

NANA Regional Corporation
03.2013 - 07.2013

Human Resources Technician I

NANA Development Corporation
04.2012 - 03.2013

Receptionist

NANA Development Corporation
02.2010 - 04.2012

Relief Human Resources Technician II

Maniilaq Association
12.2009 - 01.2010

Temporary Library Assistant

Northwest Arctic Borough School District
11.2009 - 01.2010

Customer Service Agent

Arctic Transportation Services
07.2009 - 10.2009

Intensive Special Education Aide

Northwest Arctic Borough School District
02.2009 - 05.2009

Administrative Assistant I

Kohler, Schmitt & Hutchison, P.C.
07.2007 - 08.2008

Customer Service Agent

Hageland Aviation
07.2006 - 01.2007

Human Resources Technician II

Maniilaq Association
01.2005 - 07.2005

B.S. Business Management -

University of Alaska Anchorage

B.A. Elementary Education -

University of Alaska Fairbanks

High School Diploma -

Kotzebue High School

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Janissa Reich-Rutman