Summary
Overview
Work History
Skills
Timeline
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Janita Kiran

Tracy,CA

Summary

Dynamic operations leader with a proven track record at Iron Mountain, excelling in strategic planning and team development. Adept at enhancing productivity through coaching and mentoring, while implementing effective training programs. Recognized for problem-solving skills and fostering a collaborative environment, driving operational efficiency and employee engagement.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Coordinator, Transportation Operation

Ironmountain
01.2023 - Current
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members (Blue Crew)
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Developed and implemented training program for 10 to 15 new hires, accelerating their time to full productivity (Blue crew)
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to (Warehouse).
  • Assisted in recruitment efforts by coordinating onboarding activities for new temps for the warehouse.

Pharmacy Clinical Coordinator

Kaiser Permanente
05.2022 - 10.2022
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Collaborated with store manager to maintain daily operations.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Verified insurance and communicated coverage to staff and patients.
  • Managed a high volume of approximately 30 inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Obtained prior authorization and precertification for outpatient procedures.
  • Analyzed data from various sources to identify patterns in claims activity, allowing for more effective prevention strategies moving forward.

Operations Supervisor

Coram Healthcare
04.2020 - 05.2022
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
  • Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Managed daily branch operations, ensuring smooth functioning and adherence to company policies.

Store Manager of Operations

Remedy Rx Pharmacy & Compounding
09.2012 - 03.2020
  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
  • Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
  • Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
  • Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
  • Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
  • Improved store efficiency by implementing inventory management systems and streamlining operational processes.
  • Completed point of sale opening and closing procedures.

Skills

  • Multitasking and organization
  • Adaptability and flexibility
  • Project Support
  • Strategic planning
  • Coaching and mentoring
  • Problem-solving
  • Budget management
  • Policy and procedure development

Timeline

Coordinator, Transportation Operation

Ironmountain
01.2023 - Current

Pharmacy Clinical Coordinator

Kaiser Permanente
05.2022 - 10.2022

Operations Supervisor

Coram Healthcare
04.2020 - 05.2022

Store Manager of Operations

Remedy Rx Pharmacy & Compounding
09.2012 - 03.2020

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Janita Kiran