Janitha Gamage
De pere
Overview
17
17
years of professional experience
Work History
Cake Decorator
Walmart
De Pere
04.2023 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Incorporated creative elements into cake designs as requested by clients.
- Troubleshot any issues that arose during the cake decorating process.
- Assisted customers in selecting appropriate cake designs for their events.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Applied fondant to cakes with precision and accuracy.
- Cleaned work area after completing each project for sanitation purposes.
- Finished baked goods with glazes, icings and other toppings.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Prepared buttercream icing for use in cake decoration projects.
- Used photo cake software to create specialty birthday and anniversary cakes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Deli Associate
Walmart
De Pere
01.2023 - 04.2023
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Prepared sandwiches according to customer specifications.
- Maintained cleanliness of deli area, including tables and counters.
- Cleaned work areas regularly to maintain hygiene standards established by the company.
- Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
- Informed customers of deli specials to increase profits.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Breakfast Cook
Hotel Spadai
Florence
03.2021 - 12.2021
- Stocked food supplies in the kitchen.
- Set up work stations prior to opening to minimize prep time.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Assisted in developing new menu ideas for breakfast specials.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Prepared and cooked breakfast foods such as eggs, bacon, pancakes, French toast, omelets, waffles and other items according to recipes.
Assiatance Cook
Ristorante Il Clarinetto
Florence
11.2017 - 10.2020
- Distributed food to service staff for prompt delivery to customers.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Received and stored food and supplies.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Grilled and deep fried various foods from meats to potatoes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Kitchen Helper/Dishwasher
La Taverna Degli Assi
Florence
01.2015 - 10.2017
- Disposed of garbage according to health code regulations.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Assisted with special event catering and preparation, including setup and food service.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Prepared workstations with ingredients and tools to increase efficiency.
- Managed garbage disposal and recycling in accordance with kitchen protocols.
- Cleaned and sanitized utensils, dishes or silverware.
Waiter's Assistant
Hilton Residence
Colombo
06.2010 - 04.2011
- Communicated with kitchen staff regarding any changes or special requests from customers' orders.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Informed customers about specials, upselling additional food and drink items.
- Bussed tables after customers had finished their meals.
- Greeted guests with friendliness and professionalism.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Stocked service stations with ice, napkins and straws.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Waiter's Assistant
Berjaya Hotel
Colombo
02.2010 - 07.2010
- Communicated with kitchen staff regarding any changes or special requests from customers' orders.
- Informed customers about specials, upselling additional food and drink items.
- Bussed tables after customers had finished their meals.
- Greeted guests with friendliness and professionalism.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Stocked service stations with ice, napkins and straws.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Filled and served various beverages for customers.
- Greeted customers and checked for seating availability.
Barista Trainer
Barista Coffee Company
Colombo
01.2009 - 03.2009
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Educated customers on beverage menu items and provided samples of daily brews.
- Collected payments and provided accurate change.
Crew Member
KFC
Colombo
02.2008 - 12.2008
- Packed fast food products in approved containers, cups, and bags.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Took orders from patrons and input selections into store computer system.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Education
GED -
Institute of Tourism And Hotel Management
Colombo Sri Lanka06-2010
High School Diploma -
Central College
Ibbagamuwa,Sri Lanka10-2007
Skills
- Cake decoration and design
- Wedding cake creation
- Food preparation and handling
- Dishwashing and sanitation
- Vegetable and meat cutting
Timeline
Cake Decorator
Walmart
04.2023 - Current
Deli Associate
Walmart
01.2023 - 04.2023
Breakfast Cook
Hotel Spadai
03.2021 - 12.2021
Assiatance Cook
Ristorante Il Clarinetto
11.2017 - 10.2020
Kitchen Helper/Dishwasher
La Taverna Degli Assi
01.2015 - 10.2017
Waiter's Assistant
Hilton Residence
06.2010 - 04.2011
Waiter's Assistant
Berjaya Hotel
02.2010 - 07.2010
Barista Trainer
Barista Coffee Company
01.2009 - 03.2009
Crew Member
KFC
02.2008 - 12.2008
GED -
Institute of Tourism And Hotel Management
High School Diploma -
Central College