Janiya Cotten
Spring Grove,United States
Summary
An impressive collaborator who exhibits exceptional abilities such as commitment and reliability. Fluent in English. Great communication skills
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier
The Home Depot
05.2022 - Current
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Assist customers by providing information and resolving their complaints
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store
- Answer customers' questions, and provide information on procedures or policies
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Issue receipts, refunds, credits, or change due to customers
Front Desk Receptionist
Batten Student Center
09.2020 - Current
- Transmit and receive messages, using telephones or telephone switchboards
- Record guest comments or complaints, referring customers to managers as necessary
Server
Edgeworth Park At New Town
12.2019 - 08.2021
- Clean and polish counters, steam tables, and other equipment
- Clean equipment and facilities by sweeping, mopping, and washing dishes
- Prepare foods including sandwiches, salads, and ice cream dishes by following recipes or directions
- Set up and clean up eating spaces
- Serve food, drinks, or sweets to consumers at places including restaurants, offices, hotels, and cars
- Make coffee and tea and fill containers
- Provided customer service of great quality
- Restock food stations
- Serve salads, vegetables, meat, breads, cocktails, soups, sauces, desserts, and drinks
- Wrap sandwiches, hot dinners, and desserts for serving or takeout
- Assembled food orders with relishes and garnishes as requested
Babysitter
Guardian Angels Daycare
06.2018 - 08.2020
- Taught that the child has to help clean when appropriate (wash hands, put away toys, change clothes)
- Aided kids with bathing and toileting to promote good hygiene
- Provided loving childcare while keeping the home clean, organized, and safe
- Prepared nutritious meals and snacks for kids to promote proper nutrition and development
- Prepared nutritionally balanced snacks and meals based on each child's wants and needs
- Enforced rules to teach good manners and keep children safe
- Ensured each child's physical and social health
Education
Bachelor of Arts - Psychology
Virginia Wesleyan University
12-2024
High School Diploma -
Surry County High
06.2020
Skills
- Committed
- Time Management
- Active Listening
- Planning
- Decision-Making
- Multitasking
- Customer assistance
- Critical thinking
- Telephone etiquette
- Dependability
- Problem-solving skills
Timeline
Cashier
The Home Depot
05.2022 - Current
Front Desk Receptionist
Batten Student Center
09.2020 - Current
Server
Edgeworth Park At New Town
12.2019 - 08.2021
Babysitter
Guardian Angels Daycare
06.2018 - 08.2020
High School Diploma -
Surry County High
Bachelor of Arts - Psychology
Virginia Wesleyan University
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