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Summary
Overview
Education
Work History
Skills
Certification
Assessments
Personal Information
Languages
Timeline
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Janiya Harris

Janiya Harris

Orlando,FL

Summary

Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals as well.

Overview

10
10
years of professional experience
1
1
Certification

Education

High school diploma -

Schenectady High School
Schenectady, NY
06.2015

Certificate in Real Estate - Real Estate

Manfred Real Estate School
Clifton Park, NY
09.2020

College Degree in Business -

Hudson Valley Community College
Troy, NY
05.2024

Certificate in Child and family services -

Albany State University
Albany, NY
11.2020

Certificate - Real Estate Salesperson

The CE Shop
Florida
10.2023

Work History

Accounting Assistant

Prime Companies
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Coordinated office supply ordering to avail materials for streamlined operations.
  • Completed financial reports, providing insight into performance, operations and cash flow.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Matched purchase orders with invoices and recorded necessary information.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.

Direct Support Professional

Living Resources
12.2015 - 09.2023
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.

Leasing Assistant

Prime Companies
10.2019 - 11.2022
  • Currently have experience in leasing working with nine properties owned by Prime Companies/Coldwell Banker
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Wrote and submitted reports to highlight developments and statistics of occupied properties.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Completed annual rent calculations using housing database software.
  • Process applications, meet with residents in regard to any issues that may occur
  • Tour apartments, follow up with leads and prospects
  • Generate leases, calculate concessions and accommodate current and future residents with any assistance they may need based on preference.
  • Responded to requests and scheduled appointments for property showings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Distributed and followed up on tenant renewal notices.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Administrative Assistant

Prime Companies
10.2016 - 10.2022
  • My title as an administrative assistant includes but not limited to, answering phone calls, greeting client as well as working alongside the accounting department and property management team
  • I create excel spreadsheets and create job descriptions that post to job boards also
  • I obtained an efficient set of skills with Microsoft word, excel and PowerPoint
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Waitress

Kingsway Nursing Home
07.2013 - 12.2015
  • My duty was to accommodate the residents who lived at the residence as far as serving all 3 meals of the day
  • My responsibilities were to prepare for each meal, kitchen utensils, prepare snack carts for lunch and evening and clean up afterward.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Processed orders and sent to kitchen employees for preparation.

Skills

  • Direct Support (5 years)
  • Business communication (1 year)
  • Health care (5 years)
  • Utilization Management
  • Utilization Review
  • Prior Authorization
  • Social Work
  • Crisis Intervention
  • Developmental Disabilities Experience
  • Behavioral Health
  • Vital Signs
  • Fair Housing regulations
  • Customer service (7 years)
  • Sales (1 year)
  • Medical Receptionist
  • Microsoft Word (10 years)
  • Microsoft Powerpoint (9 years)
  • Microsoft Outlook
  • Medical office experience
  • Computer skills (10 years)
  • Microsoft Office (4 years)
  • Administrative Experience
  • Leadership
  • Clerical Experience
  • Medical Terminology
  • Organizational Skills
  • Customer support
  • Microsoft Access
  • Microsoft Excel (6 years)
  • Accounting Management
  • Organized Mindset
  • Business Correspondence
  • Lease Agreements
  • Property Tours and Inspections
  • Basic Mathematics
  • Application Management
  • Background Check Process
  • Fair Housing Policies
  • Competitive Research
  • Property Maintenance
  • Leasing Terms and Specifications
  • Relationship Building
  • Customer Service
  • Lease Renewals
  • Clear Communication
  • Reporting and Correspondence
  • Collection Actions
  • Sales Techniques
  • Creative Problem-Solving
  • Business Development
  • Phone and Email Etiquette
  • Administrative Support

Certification

  • CPR/First Aid/AED certificate
  • Valid drivers license

Assessments

Filing & organization, Proficient, 08/01/21, Arranging and managing information or materials using a set of rules

Personal Information

Willing To Relocate: Anywhere

Languages

English
Native or Bilingual

Timeline

Leasing Assistant

Prime Companies
10.2019 - 11.2022

Administrative Assistant

Prime Companies
10.2016 - 10.2022

Direct Support Professional

Living Resources
12.2015 - 09.2023

Waitress

Kingsway Nursing Home
07.2013 - 12.2015

High school diploma -

Schenectady High School

Certificate in Real Estate - Real Estate

Manfred Real Estate School

College Degree in Business -

Hudson Valley Community College

Certificate in Child and family services -

Albany State University

Certificate - Real Estate Salesperson

The CE Shop

Accounting Assistant

Prime Companies

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Janiya Harris