Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janiya Harris

Birmingham,AL

Summary

Detail-oriented individual with exceptional communication and project management skills.

Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.

Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience
1
1
Certification

Work History

ROI Specialist

Iron Mountain
06.2024 - 09.2024

Prioritized the release of information requests, ensuring timely and efficient processing to meet patient and healthcare provider needs.


Retrieved medical records from various locations, including active, inactive, and interdepartmental areas, to fulfill requests.

Ensured the legal right of requesting parties to access patient information, verifying identity and authorization validity.


Handled all requests and inquiries for patient health information received via mail, fax, phone, or in person, providing efficient and accurate service.


Utilized the electronic health record (EHR) to determine the correct distribution of reports, ensuring efficient and timely communication with the care team.


Send Physicians’ reports to care team members through various channels, including fax, direct messaging, and mail, facilitating seamless communication.


Scanned release of information requests into the EHR, contributing to a streamlined and organized workflow.


Provided back-up coverage for scanning and merging documents into the electronic health record, demonstrating flexibility and adaptability.


Delivered excellent internal and external customer service by being attentive, polite, and respectful, ensuring customer satisfaction.

Maintained current knowledge of applicable statutes, regulations, and standards, demonstrating commitment to professional development and compliance.

Medical Clerk

Jefferson County Health Dept
11.2022 - 12.2023

Prepared patient charts and gathered information and documents from patients, ensuring that the medical records were organized, accurate, and complete. Scheduling, canceling, re-scheduling patient's appointments

Independently researched references to resolve any questionable code errors and contacted supervisor as appropriate.


Created digital copies of paperwork and stored the records electronically, assisting facility staff with documentation requirements to completely and accurately reflect the patient care provided.

Verify and updating demographics and insurance information. Perform basic eligibility, co-pays and preauthorization requirements for specific coverage


Provided technical support in the areas of regulations and policy, coding requirements, resident supervision, reimbursement, workload, accepted nomenclature, and proper sequencing.


Filed paperwork and reports of inpatients quickly and accurately, safeguarding patient records and ensuring that everyone complies with HIPAA standards.


Performed a comprehensive review of the patient health record to abstract medical, surgical, ancillary, demographic, social, and administrative data to ensure complete data capture.


Routinely communicates with physicians, case managers and other allied health professional staff using sound interpersonal skills

Transferred data into the facility’s main system database, processing the records for admitting and discharging patients and preparing invoices.


Ensured provider documentation was complete and supported the diagnoses and procedures coded. Directly consulted with the professional staff for clarification of conflicting or ambiguous clinical data and reported incorrect documentation or codes in the electronic patient health record.


Expertly searched the patient health record to find documentation justifying code assignment based on an expanded knowledge of the organization and structure of the patient record.

Oriented and instructed new personnel and/or students from allied health information or medical record technology programs, at the direction of the supervisor, on unit operations, coding, abstracting, and use of an electronic health record.

Environmental Services Housekeeper

UAB Medicine
01.2020 - 11.2022

Preform an extensive range of cleaning duties, including both light and heavy tasks, as well as routine housekeeping responsibilities.


Maintain cleanliness and safety of patient areas, ensuring swift attention to spills, efficient waste disposal


Clean variety of areas in patient/non-patient areas inside/outside the hospital. Removes waste and linen


Refill toilet tissue and towel dispensers and move furniture.


Perform all these duties with minimal supervision.

Pharmacy Technician

CVS Pharmacy
11.2021 - 10.2022

Leverage strong verbal and written communication skills to connect with clients and colleagues, engaging in active listening, asking insightful questions, and responding thoughtfully. Proactively identify opportunities to support others with a warm approach, while recognizing and addressing customers' reactions appropriately.


Support pharmacists with patient care services. Completes technical tasks related to processing and dispensing medications to patients.

Provide training and support, and addressing verbal questions related to insurance billing. Oversee patient data entry, ensuring accuracy and appropriateness of billing information to produce accurate billing documents.


Manages purchase orders/requests places orders with prime vendors or wholesalers via computer or phone. Receive and stocks drugs, and conducts regular inventory assessments. Produce daily operational and pharmacy reports, and engages in quality assurance and improvement activities.

Customer Service Cashier

Chick-fil-A
06.2019 - 12.2019

Performs guest service and food preparation duties.


Greet customers, take customer orders, and completing transactions on the cash register.

cook food and assembling sandwiches.


operating the drive-thru window, unloading deliveries, and maintaining a clean store environment


Collect all payments, prepare reports concerning cashier activities

Patient Care Technician

Princeton Baptist Medical Center
10.2018 - 04.2019

Verifying and updating patient demographics and insurance information, reporting changes in physical, mental, and emotional conditions to nursing staff, and documenting necessary records.


Entering no-show information and preparing for clinic visits. Gathering patient information for exams and presenting to providers.


Perform duties with minimal supervision but keep the provider and licensed team members informed if incidents arise that need assessment


Updating patient charts with intake information, medical history, and procedure records. Generating paperwork for follow-up appointments and procedures.


Collecting urinalysis samples as needed. Maintaining clean and organized clinic rooms with necessary supplies. Monitoring inpatient and outpatient appointments and communicating with healthcare professionals.

Education

Diploma - Business Administration

G.W Carver High School
Birmingham, AL
05.2014

Skills

Healthcare Experience (5 years) Contact Center Operations Patient Support Services Administrative Proficiency Microsoft Office Suite Advanced Typing Skills Telephone Protocol Computer Literacy Clinical Setting Experience Financial Transaction Handling Reception Desk Management Sanitation and Maintenance Experience Administrative Support Electronic Medical Records Management Medical Terminology Customer Care Office Administration Front Office Procedures Cash Management Point of Sale Operations Hospital Operations Background

Certification

RHIT February 2023 to Present

RHIA February 2023 to Present

AHIMA February 2023 to Present

Timeline

ROI Specialist

Iron Mountain
06.2024 - 09.2024

Medical Clerk

Jefferson County Health Dept
11.2022 - 12.2023

Pharmacy Technician

CVS Pharmacy
11.2021 - 10.2022

Environmental Services Housekeeper

UAB Medicine
01.2020 - 11.2022

Customer Service Cashier

Chick-fil-A
06.2019 - 12.2019

Patient Care Technician

Princeton Baptist Medical Center
10.2018 - 04.2019

Diploma - Business Administration

G.W Carver High School
Janiya Harris