Janiya Haywood
Ypsilanti,MI
Summary
Experienced Life Guidance Resident Service Assistant with 7 months of hands-on experience in assisting residents with daily living activities, providing emotional support, and facilitating social events. Adept at maintaining cleanliness and organization in living spaces while effectively communicating with residents, family members, and staff. Skilled in setting up tables, preparing meals, and ensuring residents' needs are met in a compassionate and efficient manner.
Overview
1
1
year of professional experience
Work History
Life Guidance Service Assistant
Atria Park of Ann Arbor
01.2024 - 08.2024
- Assist residence with daily living activities
- Maintain cleanliness and organization of residence living Spaces
- Provide emotional support and companionship to residents
- Facilitate social activities and events for residents
- Communicated effectively with residents, family members, and staff
- Attended to all care needs of the resident in life guidance
- Set up tables and prepared meals
- Served meal and drinks to life guidance residents and the dining room
- Assisted with cleanup, following all meals, including clearing dishes off the table and taking into the kitchen, wiping down tables, chair, seats, arms, and back and pick up food from the floor, by vacuuming or sweeping
- Found opportunities to give the resident choices throughout the day and allow them to be as independent as possible with their personal ADLs
- Picked up laundry from residences and apartments, sorted out soiled laundry, and disposed of dirty laundry appropriately
- Collected garbage from assigned residence, apartments daily and immediately removed incontinence supplies that were wet or soiled
- Performed housekeeping duties for common areas, including, but not limited to vacuuming Dusting, straighten up, wiping down tables and chairs, cleaning bathrooms, replacing paper towels, and toilet tissues clearing the activity room, mirrors, rooms, and utilities by straighten up vacuuming or mopping floors and dusting
- Provide other activities of daily living assistance to residence as directed in each residence service plan
- Provide verbal encouragement and support to residents
- Prioritize and assure optimum service to residents as requested and needs changed
- Communicate to the life guidance Director, when a resident needs have changed
- Communicate with other departments as residents needed assistance during the shift
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
Education
High school diploma -
Lincoln High School
Ypsilanti, MI05.2024
Skills
- Meal Preparation
- Food Preparation
- Laundry
- Time Management
- Cooking
- Food Service
- Teamwork
- Communication
Timeline
Life Guidance Service Assistant
Atria Park of Ann Arbor
01.2024 - 08.2024
High school diploma -
Lincoln High School
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