Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic
JANIYAH CUNNINGHAM

JANIYAH CUNNINGHAM

Providence

Summary

Experienced barista and trainer with a strong background in providing top-notch customer service and creating premium beverages. Proficient in the art of tea and coffee preparation, consistently exceeding customer expectations and fostering long-lasting relationships. Demonstrated success in elevating customer satisfaction levels and building brand loyalty through personalized interactions and attention to detail. Passionate about delivering exceptional service and enhancing the overall customer experience.

Overview

3
3
years of professional experience

Work History

Barista Trainer

Hilton
07.2024 - 05.2025
  • I learned new drinks and procedures first, and instructed team members on how to properly complete each one.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Trained new employees in groups and in one-on-one scenarios.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems, and through personalized interactions.
  • Crafted high-quality beverages efficiently.
  • Maintained cleanliness and organization of workstations, upholding health standards, and creating a pleasant atmosphere for both staff and customers.
  • Implemented an inventory tracking system, minimizing waste and optimizing stock levels, which contributed to more efficient operations.

Boba Barista

Ten One Tea House
06.2024 - 07.2024
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment, and provided exceptional customer service, making a welcoming atmosphere that enhanced customer satisfaction and loyalty.
  • Crafted unique boba drinks, leading to noticeable increases in regular customers, and positive reviews.
  • Worked closely with team members, improving efficiency and reducing wait times.
  • Maintained inventory accuracy and managed supplies, ensuring timely restocking, and minimizing waste.
  • Introduced seasonal drink specials based on customer feedback, driving sales, and enhancing menu diversity.

Barista

Starbucks
12.2023 - 05.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Created a wide variety of hot and cold drinks in average shifts, with consistently positive customer satisfaction scores.
  • I listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled the line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Dietary Aide

Linn Health & Rehabilitation Center
12.2021 - 09.2022
  • Assisted in meal preparation and service, ensuring dietary needs were met, and enhancing resident satisfaction through personalized meal options.
  • Implemented a streamlined meal service process, reducing wait times, and enhancing the overall dining experience for residents.
  • Maintained accurate records of dietary restrictions and preferences, ensuring compliance with health regulations, and boosting resident trust.
  • Trained new workers on protocols, and more.

Education

High School - undefined

James Madison High School
08.2026

Skills

  • Coffee expertise
  • Training background
  • Leadership experience
  • Health codes compliance
  • Beverage preparation techniques
  • Order taking

Availability

  • Sunday: 6am-4pm
  • Monday: 5am-8pm
  • Tuesday: 5am-8pm
  • Wednesday: 5am-8pm
  • Thursday: 6am-4pm
  • Friday: 6am-4pm
  • Saturday: 6am-4pm

Timeline

Barista Trainer

Hilton
07.2024 - 05.2025

Boba Barista

Ten One Tea House
06.2024 - 07.2024

Barista

Starbucks
12.2023 - 05.2024

Dietary Aide

Linn Health & Rehabilitation Center
12.2021 - 09.2022

High School - undefined

James Madison High School

Similar Profiles

CREATE PROFILE