Janiyah Gray
Baltimore,MD
Summary
Motivated and reliable worker with experience in food service, healthcare support, and warehouse training. Skilled in mentoring new employees, cash handling, and maintaining productivity standards. Seeking opportunities to grow and contribute strong teamwork, leadership, and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Amazon
Baltimore, MD
09.2024 - Current
- Train and mentor new associates on warehouse processes, safety procedures, and productivity standards.
- Provide hands-on guidance to improve accuracy, speed, and confidence in assigned tasks.
- Support leadership by assisting with onboarding, tracking progress, and ensuring a positive learning environment.
Crew Member
Burger King
Baltimore, MD
04.2022 - 08.2025
- Delivered quality customer service by taking orders, preparing food, and maintaining a clean work area.
- Handled cash, credit, and mobile payments with accuracy while balancing registers.
- Consistently met company goals for speed, quality, and customer satisfaction.
Dietary Aide
Futurecare
Baltimore, MD
08.2024 - 09.2024
- Assisted with meal preparation and distribution to residents and patients.
- Maintained sanitation, portion control, and dietary restrictions for individuals with specific needs.
- Delivered excellent service by ensuring meals were timely, accurate, and customer-focused.
Education
High School Diploma -
Coppin Academy
Baltimore, MDSkills
- Customer Service & Communication
- Warehouse Operations
- Cash Handling & Register Operation
- Team Collaboration & Leadership
Timeline
Learning Ambassador
Amazon
09.2024 - Current
Dietary Aide
Futurecare
08.2024 - 09.2024
Crew Member
Burger King
04.2022 - 08.2025
High School Diploma -
Coppin Academy