Janiyah Greer
Kansas City,KS
Summary
Great Supervisor who trained well in the fast food industry, I have obtained amazing patience and customer service skills doing this job. It has truly developed me into a well-mannered and motivated person who loves a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Freddy's Frozen Custard & Steakburgers
Kansas City, KS
04.2021 - Current
- It resolved customer complaints promptly, while ensuring customer satisfaction.
- She assisted cashiers with resolving customer complaints and inquiries.
- Processed refunds and exchanges according to company policy.
- Resolved discrepancies between the POS system and physical money amounts in drawers at the end of the shift.
- Ensured compliance with all safety regulations while performing tasks.
- Developed strong working relationships with team members to foster collaboration.
- Greeted customers and answered any questions they had about the store's products and services.
- Made sure all employees were in uniform.
- Conducting shifts so that we have an organized night.
- Made sure all guests we had or had been satisfied.
- Making sure all safety standards are being met around the store and within employees.
Education
High School Diploma -
Washington High School
Kansas City, KS05-2024
Nursing
Kansas City Kansas Community College
Kansas City, KSSkills
- Staff Management
- Processes and procedures
- Customer Service
- Team Leadership
- Positive Attitude
- Adaptability and Dependability
- Shift Scheduling
- Deposit Preparation
- Workflow Coordination
- Safety rules
- Procedure Enforcement
- Cash Handling
Certification
- Certified Nurse Aid/Assistant (CNA) Certification
Timeline
Supervisor
Freddy's Frozen Custard & Steakburgers
04.2021 - Current
High School Diploma -
Washington High School
Nursing
Kansas City Kansas Community College