Janiyah Jackson

• Managed and processed client invoices using QuickBooks Online, ensuring accurate and timely billing across multiple projects. Assisted in maintaining financial records and ensuring consistency with internal finance procedures.
• Collaborated with sales and operations teams to create detailed quotes and estimates for IT solutions, utilizing Zoho CRM. Assisted in pricing strategy and client proposals, contributing to efficient sales cycles and improved client engagement.
• Facilitated and managed the deal registration process through Zoho CRM, ensuring deals were properly tracked, registered, and processed with strategic partners such as Cisco, Dell, Zscaler, and VMWare, improving deal closure rates.
• Handled the creation, submission, and tracking of purchase orders from vendors. Worked closely with suppliers and internal teams to ensure accurate and timely delivery of goods and services, optimizing procurement processes.
• Provided basic system administration support for internal IT operations, including resolving user issues, conducting password resets, managing accounts, and performing basic network troubleshooting. Assisted in maintaining smooth IT operations and minimizing downtime.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Explored new technologies and approaches to streamline processes.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
• Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
• Streamlined data entry processes, significantly reducing manual errors.

• Led a team of student content creators to produce weekly news segments, sports updates, and event coverage for the school's broadcasting platform.
• Edited video content using Final Cut Pro and Adobe Premiere, ensuring high-quality production standards and adherence to deadlines.
• Collaborated with school staff and students to organize and film school events, interviews, and performances.
• Developed creative storyboards and scripts for various segments, from announcements to feature stories.
• Gained experience in operating cameras, sound equipment, and video editing software to deliver polished final projects.

Key Achievements:

• Planned video shoots in studio and remotely by managing production through stages to completion.
• Continuously improved workflow efficiency by identifying bottlenecks in production processes and implementing solutions.
• Produced a school-wide video celebrating Memorial High School's academic and athletic achievements, garnering over 1,000 views on the school’s platform.
• Streamlined the editing process, reducing production time by 20% through better project management and teamwork.