Janiyah Saunders

Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.
Managed cross-functional teams for successful project completion and timely delivery.
Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for professional development.
Increased overall store performance by implementing effective sales strategies and staff training programs.
Successfully opened new store locations, coordinating hiring, staff training, merchandising setup, and grand opening events.
Established strong vendor relationships, negotiating favorable terms for product procurement and delivery schedules.
Optimized store layouts and inventory control for increased foot traffic and maximized sales potential.
Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
Oversaw and managed hiring process and assisted human resources.
Partnered with human resources to handle employee relations issues.

Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Assisted HR leadership in strategizing succession planning efforts to ensure a pipeline of qualified candidates for key leadership roles.
Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
7 years of leadership experience.
Provided leadership and training to 12 personnel.

Provided constructive feedback on student work, highlighting areas of strength and offering specific suggestions for improvement.
Provided one-on-one tutoring support outside of regular school hours for students requiring additional assistance with coursework or test preparation.
Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Contributed to the development of curriculum materials, aligning content with state standards and educational objectives.
provided individualized, rigorous, standards aligned,instruction to students with mild-to-severe mental health or behavioral health needs

Worked effectively in fast-paced environments.